CuyanaReviews of cuyana.com

Svindel. hold jer væk. firma eksister ikke.

I love the handbags so much.The leather is amazing and the styles are gorgeous. I have a lot of their sleepwear. I live in Florida and really like the light weight fabric. It washes great. I hang it to dry....

I’m stumped! I’ve gifted and purchased many items from Cuyana. I’m having a difficult time getting in touch with a human and when I do, it’s obvious the human has not read my message. I simply want to return 4 items from my building, since I don’t have a car. My building is able to handle the coordination with various shippers. I’m astonished at how unreliable and inaccessible the customer “service” division is. Beware shoppers!!!

Purchased a passport cover that didn’t fit my passport - how is this possible when passport dimensions have been standardised internationally for over 100 years? When speaking to customer service, they completely disregarded the product failure and lack of quality control. Instead, I was simply told to pay for return shipping and return import tax if I wanted to proceed with a refund. Unreasonable and honestly putrid customer service.

Kan desværre ikke give dem 0 stjerne. Har bestilt for 900 kr og nu kan jeg desværre ikke sende mail til dem. De hedder både cayana.dk og cyuana.com Det er virkelig svindel og humbug firma. De har aldrig sendt en ordrebekræftelse, men pengene er dog trukket. Efter jeg tog kontakt med dem 1 gang fik jeg mail tilbage med sporingslink. Efter 14 dage er pakken stadig ikke sendt af sted. Nu kan jeg ikke sende mail til dem mere.🙈

I placed an order online for a cuyana bag and now I am trying to contact customer service. The number listed is an answering machine saying they cant answer phones and to write to an email address to be answered on a first come basis ! Why???? This is CERO customer service. For a $400 bag ? I would have not ordered anything if I had known this

I would have given minus if there was one. On of the worst customer service. I placed an order for a jewelry box on December 4th & no information as to my item since then. Today is December 18th. Sent several messages via online as nobody to respond to me over the phone. This was my first ever purchase & never going to buy from them again.

Customer support was super fast and attentive to every detail of my order. They solved my problem so fast and made sure I was satisfied. Thanks again Cuyana CS team! <3