Eric C.
Received open box item, advertised as new
I ordered a set of Messermeister Oliva Elite knives. When it arrived it was clearly an open box item. The knives were not wrapped securely in the box, they were just loosely floating around in there. Looking at the paper they were meant to be wrapped in, it was obvious the box was previously opened. The tape on the paper had been cut. The knives were not packaged in a careful way whereas the block was still in cellophane. I reached out to customer service. They were responsive but ultimately dismissive. I give it 2 stars because they did ship quickly. Extremely disappointed that I received an open box item. If I wanted open box I could have bought it on eBay much cheaper.