Custom Sock ShopReviews of customsockshop.com

Only site I could find who could suit my needs. Delivery time was super slow. They said they needed 2 weeks for the socks and 6-10 days shipping time. Over a month later they finally shipped my socks.

The initial communication wasn't too bad... but as I worked to get the artwork finalized I wouldn't hear back from my contact for days at a time. We were about to go with another company after getting ready to place the order because of the extra amount of time for shipping. I eventually called a spoke with a different representative who gave much better information, was extremely speedy and helpful. After speaking with her she gave some alternatives for the purchase to get there sooner so we decided to place the order again. Overall, I would be hesitant to use the company again but may consider it depending on who I was able to coordinate with.

I enjoyed their email response time. and their ability to create the sock I wanted. but the biggest disappointment was the lack of breakdown for sizes. I coach a little league team and I have 12 kids and 4 coaches. to make it fun we dress like the boys and I had to order kids sizes for the dads. I have ordered from other sites and I was able to break down my order based on sizes... so I hope custom sock shop changes that in the future. this alone took the review from a 5 star to a 3 star.

The inside thread looks very loose and after a wash, it's getting fuzzy. It would have been nice if they had shown how the inside would look before purchasing. May buy once more but with less graphic to limited the custom thread. UPDATE: Thanks Custom Sock Shop for your response.

Hey guys. They process and service is easy and good but the functionality of the site needs some upgrading. It's difficult to really tell the size of the letters. I think a little more money spent on the site itself would prove to be more user friendly and drive more business. A more virtual experience possibly with have legs in socks with shoes on to see a real perspective.

I ordered a free sample. The sock was pretty decent. But it cost $15 for shipping & handling of one sample sock. If I'd been paying attention during checkout I never would've ordered it. My mistake but that's an outrageous amount to pay for a leftover sample product & it makes me distrust them. Not sure if I'll order from them or not.

It took almost a month from my first email until the socks went into production. A lot of unnaccesary emails back and forth. However a big plus for shipping outside the us.

I was very happy with the product custom sock shop was able to make for me. My only frustration was that there sometimes long gaps between my questions and their replies, or I needed to follow up after asking something, because they took too long to respond. I would definitely use them again though.