Lisa J.
Received with two cross boards that run…
Received with two cross boards that run vertically popped out of the staples. One side of the print received a hole in it from the sharp staples. I did contact Customer Service on with a reply when I received an Automated Email asking if everything was alright…yes, I did reply back to said email and have it my Sent folder if you’d like to confirm that info. Needless to say…I am less than thrilled! It is an absolutely beautiful picture…but is now moved to the storage room.
Response from Custom Prints CanvasSep 20, 2021
Dear Lisa, We are sorry for the disappointment and the inconvenience this has caused you. We have sent you an email for some information about the order and the product so that we could assist you better with this issue. Could you check your email please? We will be waiting for your reply. Thank you!