Custom Pet GiftsReviews of custompetgifts.co

I never received my order. I have emailed in 2 times and have not heard back.

The item still has not shipped. I emailed customer service last week and still have not heard back. The item was supposed to have arrived several weeks ago.

I have try to contact twice about a recent order I placed and I get an automatic response through email. I still have not received my order or have not been able to talk to anyone

I have tried to contact them numerous times about my order. Never got a response back. My kids have been waiting for their bracelets of our beloved dog that we recently lost and the non communication and never receiving our order is order is just lack of respect and poor customer service

I have not received my order. I have not received any answers to my requests online to learn the status of my order. I am very disappointed. If I don't get my item by the end of the week OR hear from the company as to the status, I will be contacting my credit card to recall my payment.

I haven’t received my order ( placed my order on 4/7/25). I’ve emailed on two separate occasions requesting information about my order and never heard from anyone. I understand the process takes some time but it’s been 6 weeks.

Never received my necklace. I emailed twice and never heard anything. I'm sad by this as I have gotten several necklaces before with no problems. But this time all I got was an email saying the support team would reach out and I never heard anything back.

I ordered a keychain at the end of March for a friend who lost her precious pup. I have still not received it, but yet the purchase was taken out of my account right away. I have tried contacting Customer Service numerous times, but have not received any sort of reply. I understand if there is a delay in processing and/or shipping, but the absence of communication is unacceptable.