Andrea
Very Negative Experience.
My order was a simple lanyard, featuring lettering in a single color and font offered on the site. My first digital proof came back with the font and color being wrong. My second proof took days to come back, and one of the characters was only partially visible. When I questioned whether it would show up fully in production, I was asked to convert my simple letters in a color in a font into a PDF and send it in for them. It was ridiculous to have something so simple become so complicated. I then asked to have my order canceled and payment refunded and I was again pressured to send in a PDF. I again asserted that I wanted my order to be canceled and asked for an invoice showing it had been done and I never heard from the company again. I ordered through a different vendor and got exactly what I was looking for without any difficulties and at a significantly better price as well. I am now disputing the charge from this terrible company on my credit card. I do not advise anyone doing business with this company.



