Kenzie M.
I had great communication throughout…
I had great communication throughout the entire process, and the product was very high quality. The pricing I received was very competitive as well.

Custom boxes hub is a family owned business that started its venture 15 years ago with an aim to provide eco-friendly and custom packaging solutions to its clients. the company works under the umbrella of oasis packaging inc. which is already a well-known packaging company in the industry.
Custom Boxes Hub (customboxeshub.com) has 95 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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95 approved reviews, newest moderated first
Kenzie M.
I had great communication throughout the entire process, and the product was very high quality. The pricing I received was very competitive as well.
John H.
My contact Katherine was great and the boxes look amazing! Custom magnetic boxes with gold foil inlay is pretty hard to find in such a tight turnaround. Budget was friendly as well.
Hannah Y.
We received a beautiful product from Custom Boxes Hub. I am very pleased with the end result – the soft touch finish and silver foil on the magnet close boxes turned out perfectly. My shipment did arrive in two separate sets, which I wasn't aware of, so that was a little frustrating. The boxes also shipped from outside the United States so I would plan ahead for extra time when ordering in the future. Overall, I am very happy with the product!
Response from Custom Boxes HubOct 11, 2024
Thank you for your thoughtful review! We’re so glad to hear that you’re pleased with the beautiful finish and the quality of your boxes. We apologize for any confusion regarding the shipment arriving in two separate sets and appreciate your understanding about the shipping timeline. Your feedback helps us improve, and we’ll ensure to communicate any potential delays more clearly in the future. We look forward to serving you again! Regards, CBH-Team
Kristen W.
We have been using CBH for all of our box needs for over 4 years. The boxes they produce are always beautiful, well priced and delivered on time. Their dedicated team goes above and beyond to ensure a seamless experience. With CBH, you're not just buying boxes; you're gaining a dedicated team committed to your satisfaction.
Response from Custom Boxes HubOct 11, 2024
Thank you for your wonderful feedback! We’re thrilled to hear that you’ve been using CBH for over four years and that our boxes consistently meet your expectations. Our team is dedicated to providing a seamless experience, and it’s great to know that you feel supported every step of the way. We truly appreciate your loyalty and look forward to continuing to serve you in the future! Regards, CBH-Team
Nancy K.
WORST BOX COMPANY EVER. Giving them a 1-Star Rating is BEYOND generous. Rather than get into a long drawn out story on all the events that transpired (lie after lie after lie after lie...) I just want to WARN YOU TO RUN LIKE HELL FROM USING THEM. Most dishonest company I have ever worked with, and I don't even know if they really are in the Dallas TX location as it took over 4 months after placing an order to arrive, AFTER sitting in CUSTOMS for over 2-1/2 months of which I wasn't even aware that my boxes were outsourced overseas. And, when they arrived, WORST PRINT JOB EVER - super pixelated images instead of using my Hi-Rez AI file.I was told that if I wanted my high res file printed, I needed to let them know ahead of time. You can't be serious!! They were. SERIOUSLY, SAVE YOURSELF A CRAP TON OF FRUSTRATION by finding a more reputable USA company. Less is not always best, you get what you pay for. •••They should be investigated for their SHADY BUSINESS PRACTICES ••• they have a fake USA address that they post on their website. Don't get duped by these Scammers. UPDATE 3/13: I had posted a negative 1 star review about them on GOOGLE with photos of the crappy print job, and Google took it down. Shame on them. People need to know how bad this company is, and telling the truth so others don't get burned is why you review a company.
Emma M.
I had an amazing experience working with CBH. I needed a rigid box for my new collection so i reached to them and i was delighted with their professional behavior. I shared all the details regarding the type of box i needed. They asked me a a few question about the type finishes and style of the box. The whole process remain smooth. The end result i got exceeded my expectation. I was incredibly satisfied with their services and will definitely be working with CBH in the future!
Katerina M.
Fake company pretending to be American. Cheap quality boxes. horrible customer service. Pathetic
Response from Custom Boxes HubOct 11, 2024
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We want to clarify that we are a legitimate company dedicated to providing quality products and service. Our goal is to deliver excellent customer satisfaction, and we take concerns like yours very seriously. If you encountered issues with our product quality or customer service, we would appreciate the opportunity to resolve them. Please reach out to us directly at [email protected] so we can address your concerns more thoroughly. Thank you for your understanding, and we hope to have the chance to improve your experience. Regards, CBH-Team
Rana Industries L.
Totally fraud. provided false information, operating out of India or something. SCAM
Response from Custom Boxes HubOct 11, 2024
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We want to clarify that we are a legitimate company dedicated to providing quality products and service. Our goal is to deliver excellent customer satisfaction, and we take concerns like yours very seriously. If you encountered issues with our product quality or customer service, we would appreciate the opportunity to resolve them. Please reach out to us directly at [email protected] so we can address your concerns more thoroughly. Thank you for your understanding, and we hope to have the chance to improve your experience. Regards, CBH-Team