CushieReviews of cushiehome.com

I originally was looking for a couch that could fit down our stairs to our finished basement rec room, so the fact that Cushie comes in several pieces was just what I was looking for. The fact that it was a sofa bed was an added bonus. The couch is sturdy and the fabric is of a higher quality. The fact that it is removable to wash is great. I am not the type that would make such a large purchase on-line without seeing it in person, but I was impressed by all the positive reviews. Customer service was great in helping me decide, as well in explaining the reason for delay in the delivery time. Once I was notified that it was on the way, it took no time at It was well packed upon arrival and easy to assemble.

The couch is easy to put together, sitting is firm and supportive. The removable cover is nice but difficult to smooth out all the wrinkles to make the couch look nice and new. Sleeps comfortably.

I am SO HAPPY. the delivery was smooth and timely, the boxes were left downstairs but ended up being super light so it wasn’t a problem. Once all the pieces were out of the boxes it literally took 15 mins to set up. The couch, out the box, is SO COMFY. I can’t wait to break it in a bit bc comfy level will be impeccable. It fits perfectly in our small apt, the color is exactly as described and the fabric is nice. The bed takes 2 secs to pull out, and we received the mattress topper which made it so comfy. All in all I highly recommend, if you’re on the fence this is your sign to do it!!

I ordered a sofa bed on 12/23/24 with the expectation that it would be shipped within 2-6 business days and I would be provided tracking info when it was shipped. I reached out on 1/10/25 to find out when it would be shipped and received an email stating that they had issues due to snow and other things and it would be shipped on 1/17/25 and they would keep me updated. Did not hear from them by 1/20/25 so I sent another email asking for information. Did not hear from them so on 1/21/25 I requested them to cancel my order. No response. Started the process to dispute the charge with my bank.

Love it. My daughter can’t fall of the bed! It’s actually comfortable. I have more space for her and I.

Great customer service! I needed to adjust my shipping date due to travel so I would be home for delivery. They changed the shipping so my sofa arrived when I would be there. It was easy to assemble and is a quality addition to my room and a very comfortable foam bed. My one concern was the canary yellow color is more of a muted brown mustard color not the bright yellow I was hoping for. Customer service is working with me now to resolve this issue. Otherwise I'm very pleased with my new sofa bed!

Nice sofa and good customer service. Poor delivery results in loss of a star.

Delivery took a bit but it finally arrived in two separate packages