CushieReviews of cushiehome.com

Would order a second based on ease of ordering alone. The setup was as easy as the ads showed, too.

I ordered a cushie sleeper sofa in October 2024. Not only did it arrive late but it was missing an essential cover component. After giving me several weeks of runaround trying to convince me that they had in fact set a cover I finally convinced them that they had not sent it to me. So they said they would send me a new cover. It never arrived. I am still trying to get the cover out of them but now they want to send a whole new sofa, which would be fine, but… they gave me 48 hours notice that they were going to come pick up on Wednesday between noon and 4 pm. Well I work full time, and I don’t have anyone to be home for them, so of course Wednesday came and went. Also, I am not going to give them the sofa that I paid for until they deliver a new sofa with all the parts. This is six months into this. I just can’t even believe how shitty the service has been.

Very helpful company with great customer service

instructions and ordering is good

In my search for a sofa bed Cushie rose to the top mostly because the shopping experience was more informative and easier to use. Especially good were the videos provided.

The sleeper couch is exactly what we were looking for. Because it comes deconstructed, we could fit it in our basement. We had tried two previous times to get sleeper sofas down our stairs and couldn’t. So this is great! Setup was a breeze. Two minor things: Instructions should very clearly state to remove the slip cover as the FIRST step in assembly. And the cover for the mattress pad had visible dirt on it.

Waiting longer than expected for my couch but was worth the wait. The ease of putting it together and the function of the couch is awesome. We love it!!!

I was skeptical about the Cushie, but it is shocking comfortable. Super easy to put together, looks good and provides a spot for guests to sleep. Highly recommend!