Beverly J C.
I really wish I had the positive…
I really wish I had tge positive experience that others gave written about but sadly I don’t. My order is over two months in arrears and counting. When I placed the order I wanted to give plenty of time for this intended Christmas gift. Contacting customer service yield texts back and forth with the promise of my item being enroute. An email dated 11/25/24 I firmed that my item had arrived with a carrier and was in transit for delivery whatever that means because I still don’t have it in 12/14/24! It’s looking very bleak fir Christmas I regret the purchase with trhem.
Response from CusGiftsDec 16, 2024
Hi Customer. We apologize that your order did not arrive as quickly as you expected. We have checked with the carrier and were told that there has been a delay in the shipment process in the US due to the high volume of parcels during the peak season We are doing everything we can to expedite the delivery process and ensure that you receive your order as soon as possible. Thank you for your understanding and patience during this time. We apologize for any inconvenience this may have caused!




