CusGiftsReviews of cusgifts.com

Ordered a customized phone case with a picture of myself and my two 14 year old dogs that passed just months apart. It was a way to carry my precious babies with me every day. The case came and it is exactly what I ordered. Very cute. But the quality is absolute rubbish! Just terrible! I have had the case for exactly TEN days and it is already chipping up on BOTH sides AND the bottom! Clearly they used incredibly cheap paint or used the thinnest possible layer of paint- or both. I have a nice iPhone and take good care of it. This was not a problem I created, it’s just a poor quality product. When I went to the website, they said there was no refunds for customized products. Very disappointed and would never order again.

This plaque is beautiful & very well made. We lost our 17 year old cockapoo just before Christmas & this is a lovely way to remember her. I cry every time I look at it & that's because it is just perfect. I also bought an ornament & that is wonderful, too.

Never received item. I got the response on my last review and it requested my full name and transaction ID but never gave me a place to respond or reply. Stop giving hard working and paying customers the run around. I have been going back and forth with your unprepared and unprofessional SCAMMING customer service for at Least two weeks now. Order number 56796! There is no way for me to post the screenshots here and you know that.

I loved this gift. And it happened to be the person I got it for, his new favorite gift. It was exactly as I wanted it to be. And I realized I clicked the wrong shipping time: I reached out had it taken care of with customer service. They were so simple to speak to as well. I will 100% be ordering many more times

This was a beautiful ornament! We purchased as a gift for our son who lost his beloved puggle this past year. We were all moved to tears as he opened it. It was thoughtfully and carefully made and the customization was wonderful. I contacted the company several times via email and they always responded immediately. Absolutely will buy from them again.

My wife and I lost 2 doberman brothers at 5 and 6. My wife was unable to have children and these were her babies and she was devastated. When I opened the package I teared up. Such beautiful craftsmanship!!! I can't wait to see her face when she sees it. Such a wonderful gift. THANK YOU!!

My order has till not been shipped out name India smith for a customer blanket I paid for expedited shipping and yet still haven't even been shipped out. Order number Order #54534

My husband and I get a personalized ornament every year! This year I was so excited for the one I ordered through this company. However it hasn’t arrived and tracking says it’s been in one city since November 20. I am heartbroken that we don’t have an ornament on our tree for this year.