CusGiftsReviews of cusgifts.com

My experience has been so frustrating. I have emailed them twice and I haven’t received an answer to rectify the problem with my order. I also tried to call, but it only rings and goes to a voice mail message that says that there is no one available to take my call and to email them. What do i need to do to get an amswer?

When I received my original order it was damaged. I contacted CusGifts, and they were so prompt in rectifying my order by replacing it, both quickly and with ease. I will order from them again!

From ordering to delivery took about 5 weeks.....I'm very pleased with my purchase,, it looks exactly how I wanted it to

I'm really starting to lose my patience with this establishment. I understand due to covid things take a while but come on seriously? I placed my order January 18th for a phone case. When I kept checking on the order after weeks of the order being placed and saw no progress was being made, I emailed and did not hear back almost a week saying that they have broken machines in the warehouse and it wont ship until February 5th the latest. It did not ship until February 10th. And it has currently been sitting in the UK for 6 days. I want to get in contact with them again to see what the excuse is this time but what's the point? Never have I ever waited this long for a phone case. Sorry to say but I will never be ordering for CusGifts again.

I have purchased a couple of times from CusGifts and have been happy with the product each time. The most recent purchase was a memorial plaque as a Christmas gift for my in-laws who recently lost their dachshund. They were very touched and loved it.

My plaque arrived quickly and is absolutely wonderful!! The design is simple, yet very beautiful! The wording is probably the thing that makes it so meaningful.I’ll treasure this forever.

I bought an item for my wife for Valentine’s Day. It did not arrive in time. I will never shop this company again if you want something gonna get here on time shop something in the US not in a different country.

The colors and the design are so beatiful. I gave it as a gift and it liked alot.