CurvesReviews of curves.com

I signed up for a 12-month membership but my work hours changed soon after applying, meaning I could no longer attend during their limited opening hours. I explained this clearly, yet they refused to offer any flexibility, early cancellation, or anything to help. It’s frustrating to see such a lack of understanding or support. They seem more focused on enforcing payments than helping members. If you’re thinking of joining, make sure your schedule never changes - they won’t work with you at all and it seems all they want is your money.

I was diagnosed with a medical condition and advised to give up gym work for a period of time. I emailed to cancel my Direct Debit the week after it was paid by my bank and asked for a refund as I would be unable to attend and had paid the monthly subscription in advance. I was informed by a new manager that a refund was not possible. I was very unhappy with this and expressed my annoyance and dissatisfaction about this and some other aspects of my experiences with this gym.I was contacted at a later stage by the franchise owner who also attempted to 'explain' why I could not receive a refund. My conversation with him was quite unpleasant and needless and as expected I have not received a refund. Overall this gym is poor value for money- poor equipment ( machines often out of order) , grubby toilets, no showers and inadequate changing facilities. Curves Galway does not compare favorably with other gyms in Galway. There are much better options, including women only options available.

A circus on a huge scale. I signed up for the online program. 3 months later I still can’t sign in. I’m going for a refund. Little or no care or responsibility. And as for customer service there is none. Ummm if banging your head against a wall is helpful you’d get more out of it.

Awful but should have known better. Joined this gym as couldn’t continue with other exercise due to an injury. Spent time with instructor and told them of my issues. Nearly every session I attended a different instructor would tell me to not miss a certain machine, each time in middle of class I had to explain my injury. Attended for 4 months and lost no weight or inches. They blamed different clothes. I tried this class 15 years ago and lost no weight after 6 months either.