Matt
Delivery experience
Prior to arriving to my home, it said the delivery driver was here via home depot website. My wife ended up calling him and he spoke to her in a condescending fashion and referred to her as young little lady when she is 34 years old. When he arrived here we greeted each other normally. He went to grab a bag, and I offered and my extended arms to grab the mulch from him to assist him. His response with attitude was "I’m gonna line them right here otherwise we’ll be here all day". So I let him pull a few bags from the van and then kindly asked him if it was OK if I bring them into the house. His response with attitude was"I’m not gonna bring them into your home". As a military service member I let him know that he didn't need to have an attitude with me. He proceeded with a response with "I can take these bags back if you don’t like it". The man proceeded by closing the van door without saying anything else and driving off with the rest of the mulch. He came back five minutes later without calling or notifying me that he had returned and left the bags in the middle of the sidewalk, blocking any flow of pedestrian movement. If a elderly lady or man came by who was in a wheelchair or with assisted device, they would not be able to pass the way he laid them. After he laid the bags, he left without ringing the doorbell or knocking on the door. I am an active duty military man who does not deserve that kind of disrespect nor do others. Moving forward, I will let other military and veteran personnel know about this experience and to use other competitor services based on this experience.




