Em
Helpful but billing system could use some work
Bought this for teenage kid, seems to work when used alongside dietary changes. However, the cost of $40 for a bottle that barely lasts 3 weeks, it's not great. I don't like the every other month billing either, makes it a bit of a surprise on my bill and I have to get asked all the time when the next shipment is going to get here.
Response from CurologyMay 8, 2020
Hi Em , I'm so sorry that you've been unhappy with the amount of product in our bottles. We try to be transparent about the size of our bottles. Our 1-month bottle holds 12mL and our 2-month bottle holds 24mL. We recommend applying a thin layer in order for the bottle to last the month. As for billing, you can either sign up for billing once every month or once every two months. You can change your plan by logging into your account and clicking on your name. Go to "Plan" in the right hand corner, and you can edit from there. If you click on "Shipments" and scroll down to "Manage Your Shipments", under "Next Set", you can see when your next set is scheduled to be shipped out. I'm SO sorry about the confusion, and I hope this helps! 💜 I do appreciate your feedback and will make sure this gets back to our team. Best, Victoria & The Team @ Curology



