CurologyReviews of curology.com

They claimed I had an existing account (I don't) then said my money was refunded (it never was). This is after they charged me for the trial AND the second shipment. What a bunch of scam artists. Btw, you're all getting the same exact "personalized" cleanser.

Got this for my teen daughter hoping to clear up some small breakouts. It’s been 7 weeks and now her skin is super irritated, red and the breakouts have doubled.

Took the “free trial”. Delivered on Dec1,2023z Policy states I have one month from delivery. On December 12th went to their website to consult as I had a skin reaction to product. Was told to mix with moisturizer and try again from “the provider” who turns out to be not licensed. Get charged 112 in December 25th with no receipt and in order details. Literally just have a generic receipt from PayPal. Check the Curology account and there is no order generated. Email as instructed and walk through the process to cancel everything. Get an email today telling me the mystery order is shipping. customer service says no refunds no exchanges for a product they sent and charged knowing I had a reaction to it before my trial period had even ended. Found out a lot about this company during the text chat. Read the terms be try carefully, They do not stand behind their products and they do not care about customers only accounts they can charge.

Did not email or text say the trial is over and that you will be charged $147 for the next order. The order arrived 2+ weeks after I was charged. Customer service has been horrific. I've never dealt with w/a company so uninterested in making customers happy.

I truly believe Curology is just a fake marketing company and have nothing to do with skin care. Not only did the cream they sent not work but I had it tested in a lab and nothing that's inside is on the label? AVOID!

After a year of using their subscription service, the volume of their products went down (went from lasting two months per order to one) and the price went up $20. They refused to acknowledge this and said their products had not changed although they clearly did. Also, would not let me leave a review on their page. They told me the only reviews they let on there are from influencers that they clearly paid for good reviews. Very bad company and terrible value.

I was excited to start my skin journey until the beginning turned to the end quickly after . I reached out to company BEFORE they shipped product to ask not to ship because I’ve canceled subscription; of course they denied my request and shipped anyways. The company makes impossible to talk to someone via call. So I had to text and send emails.

This was my first time using curology and I wanted to give it a shot after having continuous breakouts again and again. I used it for over a month and followed the instructions to a T, washing my face twice a day every day. For the first few weeks, my skin was looking well. The acne I had went away and my skin was not as dry as it usually was. However, eventually, the lotion was not doing enough and my skin started feeling dry again as I would have to reapply the lotion midway through the day. After over a month of using curology, I was outside helping my family with a house project. I was outside maybe an hour or an hour and a half. When I came back inside, my face felt warm and looked red. Within the next hour, my face had broken out into blotchy red rashes over my nose, cheeks, and chin. I had gotten a sun rash that burned and itched covering my face that could only have been caused by my custom curology (I do not take any medications). The rash lasted about 4-5 days and I had to apply aloe on my face and hold an ice pack on it for at least 3 of those days. The rash only appeared on my face and this has never happened before, therefore I can only assume it was my curology. Since then, I stopped using it and I haven't had a problem since. I just wanted to share my experience in case this happens to someone else. I didn't know this could happen, but here is a warning in case you plan on being outside in the sun at all. I will not be using curology again. I do not need to experience the pain and ugliness I felt from a sun rash again.