Hunter L.
Great customer service
Sasha was very prompt and helped with everything I needed.

Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Excellent
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Showing 828 reviews with 5 stars · Clear filters
Hunter L.
Sasha was very prompt and helped with everything I needed.
Robin H.
update.. curology stepped up and refunded for the error Approx a month ago I attempted to cancel the subscription and was not able to as I continually recieved an error message. I then emailed and after much going back and forth she agreed to cancel the account ...lo and behold I recieved a package on 4/25 and was charged 87.00 .. After finally getting to someone I have been told there are no returns whatsoever...How can you run a company like this?
Response from CurologyMay 6, 2025
Hi Robin, I am so sorry to hear about the less-than-stellar experience. This is certainly not the experience we wish to provide. Looking into this further, I can confirm we've gotten in touch with you and have refunded this last invoice. If you have any additional questions, feel free to send us an email at [email protected]. In the meantime, I've passed along your feedback to our team. Thank you for taking the time to reach out and share your thoughts. We're always looking for new ways to improve our service to best meet the needs of our members. Have a wonderful day!
Riley W.
Got my acne cleared up fast 👍👍👍👍kinda expensive but worth it
Leean S.
The Curology Success Team responded as fast as possible to help me with a situation with my account and handled the issue smoothly. They were such a big help!
Melissa
It’s the only thing that actually helped my rosacea!!!
Tiffany Y.
Helpful, understanding, and addressed my issue quickly
dymonds M.
My package was mis-delivered (USPS) and in less than 24 hours the situation was handled. Excellent service is probably my number one reason for keeping the subscription.
Jennifer T.
Their customer service representatives are the best! Amy was always so swift in responding and resolving any issues - thanks!