CurologyReviews of curology.com

I gave Curology 3 stars because *most* of the time the product worked for me. I still had occasional break outs, but far less often. My provider was great, always answered rapidly and changed my formula if requested. I recently received a package with a broken pump, and what poor timing it was - 3 weeks before my birthday! This was my first time contacting the customer service department. I uploaded a video of myself repeatedly trying to get the pump to work as proof it was in fact broken. I even offered to send it back! I simply requested that another formula be sent right away so my skin wasn’t without the medication for too long. After a week of no response, I sent another email. As a paying customer for well over a year I was disappointed. Another week passes by still with no replacement formula in my mailbox. There is no phone number to contact, but in the age of social media being at ALL of our fingertips, I didn’t mind communicating via email, their Facebook, whatever! A few [frustrated] emails later and I finally got my replacement - but at that point my skin was a mess. For 18 months I paid over a dollar a day for clear skin, and the one day a year I wanted clear skin the most (my birthday) I was left without product OR communication. Curology is expensive, and to offer this service with minimal customer service is unacceptable. I investigated alternatives and discovered Rory, Apostrophe, and other subscriptions that offer similar services. I reluctantly cancelled my Curology subscription and plan to start with another company with similar product and better customer service skills.

Curology was great for my skin, but for 60 dollars every 2 months was too steep especially when no matter how little I used, I would always run out before the next shipment came. So why spend all that money for a product you only have for a little over a month. If the product lasted longer I would feel like it was worth my money.

I like the packaging and coming straight to my house. I don't have acne or major skin issues, just wanted to lighten some dark spots. I have been using the products since August when I was lured with the free trial for my bday month. The trial wasn't enough for the amount of time and then I wanted a month to month option but they charge you for a 2 month kit even though the products don't last that long. I was stingy with the products maybe 1.5 pumps because when I picked it up it felt light and it still hasn't lasted. Also looking at the products, it looks very cheap/low quality. Since my skin is typically good, I haven't had any breakouts. I will say it feels nice after but I am not sure this is worth the money. Just my opinion. I think I will keep one more 2 month period and then cancel. Back to the stores I go....

I really like my Curology prescription and have seen a noticeable difference in my skin since I started using it about 4 months ago. However, the amount of product they send you is unnecessarily stingy. If I use 1.5 pumps/day, just barely enough to cover my face, a supposed 2 month supply lasts only 6 weeks. This is particularly annoying as I now get targetted ads online for Curology all the time and all most actors state that they use 2 pumps a night lol. This just really leaves a bad taste in my mouth and I am in the process of looking for alternatives. Too bad, if the package was just a little bit bigger (ie enough for 2 pumps daily for 2 full months), this would be a 5 star review.

I thought curology was working really good for a while , but then it started to burn my face when i would put it on so i had to stop.

Horrible service! This company charged me for products I am still yet to receive. I have messaged and emailed but have not gotten a single response. They had no problems delivering my trial package prior to this, so I don’t understand why there’s a problem now. ....Update...Curology has finally replied. It’s very disappointing that it took so long, but I’m glad they’re working on fixing the problem.

I really really really enjoyed the custom formula. It worked great for my skin and I saw results instantly! BUT...my problem was the amount of product in the bottle. I started with the smaller bottle in my free trial. I think the bottle lasted me about 2 weeks. I upgraded to the bigger bottle the next month but didn’t realize that was supposed to be 2 months worth of product. So now my big bottle is gone too and I still have a month left before my next shipment. I could get it sooner by ordering it now but what’s the point? The issue will just keep continuing every month. I love the product. Just think there should be enough to last you, especially for the price.

I do NOT like how this is a subscription service. Bottles are definitely small for how much it is. I saw an ad for the trial a few months ago and decided to try since my skin is terrible. I also got the 60 dollar box and have been using it everyday for over a month and honestly I don’t think it works. Still have breakouts constantly, skin is oily, I mean nothing has changed at least for me. I guess it’s sorta hit and miss. I do like the cleanser and moisturizer, they’re simple, I scented , and do get the job done.