Jeanmarie
Great customer service
Professional and as soon as I had a problem someone was there to help. I tried other dermatologist online and they drove me crazy. So far I am completely satisfied and happy with the service.

Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 828 reviews with 5 stars · Clear filters
Jeanmarie
Professional and as soon as I had a problem someone was there to help. I tried other dermatologist online and they drove me crazy. So far I am completely satisfied and happy with the service.
Natoya H.
My customer service experience today really made me feel happy to be a curology customer and also was the icing on the cake for me. The products have been life changing for me, for 6 years I've paid for expensive dermatology appts without results. I have now been using curology for 3 months and I have no plans on changing my skin care products. The responses have been very fast, I have been very impressed at how fast they have responded to my inquiries. I have been recommending them to everyone because I am just so happy with my results ☺️. Keep doing what you're doing curology.
Savanah S.
Very helpful with my mistake
Rachel R.
Customer service was brilliant! I talked to a customer service specialist about getting a refund and at first they couldn’t give me refund since my order had the left the office already but I really needed that refund so they were able to make an exception for me! I really appreciated their understanding and help!
Nataly G.
It was the fist time I did not recieve the delivery items and they answer quick and , I appreciate how fast the problem was solved
Brandi S.
They really worked with my problems and gave me the refund I needed.
Amelie H.
I always needs medical receipts for my custom formula and the staff are always quick and happy to help!
Linsay L.
Sammy and Jamie were amazing and helped me with every question and request I had. Texting them was much faster and efficient at getting a response, rather than emailing. I also liked that they don’t talk like robots, but like normal kind human beings. As someone who works at a dental office and treats our patients like family and friends rather than a “client” it definitely makes my patients feel comfortable and genuinely heard and cared for, and that’s the experience I got from texting both ladies. Keep doing what ever you guys are doing, it’s wonderful!