Kortney L.
I attempted to order a trial
Update: Someone from customer support finally reached out and my problem was solved. The amount of time it took is why I cannot rate it 5 stars but the email I received was very helpful. I attempted to order a trial. After paying it said it was going to send me an email to confirm my account and it has now been 3 days since I emailed customer support with no response. I got a text message saying my consultation was ready but I can not access my account without the confirmation email. So I now have no way to cancel my subscription or see anything in my account. I have heard great things about this company but am very disappointed With the customer service.
Response from CurologyOct 16, 2020
Hi Kortney, Sorry you've had trouble reaching customer service! Can you please give me your email and name so I can look into this for you? 💜 Best, Victoria & The Team @ Curology



