CupidsReviews of cupids.com

Response from CupidsApr 20, 2026

Hi Noah, Thank you for taking the time to share your experience with us. We truly appreciate your honest feedback. We understand how you've felt to go through multiple ads before completing a purchase, and we’re sorry to hear that this part of the process affected your experience. Your input is valuable, and we will certainly take it into consideration as we work to improve our ordering process. We also note your comment regarding the strength of the scents. Our fragrances are designed to be long-lasting, but we understand that preferences can vary, and your feedback helps us better understand our customers' expectations. Thank you again for your feedback. Kind regards, Cupids’ Customer Support Team

Response from CupidsApr 7, 2026

Hi Zachary, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re truly sorry to hear that the product did not meet your expectations and that you're not happy with your purchase. Your feedback is important, and we take concerns like this seriously. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsApr 7, 2026

Hi Jon, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re very sorry to hear about your experience. We understand how you've felt, especially regarding the unexpected charge and technical issue during checkout. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team