CupidsReviews of cupids.com

Response from CupidsOct 5, 2026

Hi Brian, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We're delighted to hear that you really enjoy the scents and that they’ve been getting noticed by those around you. We truly appreciate you taking the time to share both what you enjoy and where we can improve. We also appreciate your note about the spray caps. Having to hold the caps in place while using the bottles certainly isn’t the experience we want for you, and your feedback is helpful as we continue looking for ways to improve the design and overall experience. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 30, 2026

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re glad to hear that ordering and delivery were smooth and quick. We also appreciate you letting us know about your experience with the scent and the spray nozzle. We understand how important both the fragrance experience and the product packaging are, and your feedback is valuable as we continue improving our products. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 21, 2026

Hi Shawn, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how important it is for checkout offers and shipping costs to be clear and easy to understand before completing a purchase. We also recognize your concerns regarding the $30 shipping charge per bottle and the delivery service associated with your order. Your feedback gives us valuable insight into where we can provide greater clarity throughout the purchasing process. We’re sorry that your experience affected your confidence in us. We’ll make sure your feedback is shared with the appropriate team for review, particularly regarding checkout offers and shipping charges. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 21, 2026

Hi Scott, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We appreciate your thoughts on the cologne. Since you don’t usually wear scented products, we completely understand that it can take some time to get accustomed to a new fragrance. We hear you as well regarding the subscription experience. We understand how important it is for the subscription details and cancellation process to feel clear and straightforward, and we truly appreciate you bringing this to our attention. Your feedback is valuable and helps us identify areas where we can make the experience easier for our customers. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 21, 2026

Hi Justin, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We appreciate you sharing your thoughts on the deodorant’s wear time and the experience you had with the products. We understand that having a deodorant that lasts throughout your day and provides good value is important, especially with everyday use. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 21, 2026

Hi Cole, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re so glad to hear that you’re enjoying the product and fragrances, and that your lady enjoys them as well! We also appreciate you pointing out your experience with the shipping updates and the wording in our emails. We understand how helpful it is to have clear, consistent information throughout the delivery process. We’re glad we were able to clarify the information and that you received the correct product you ordered. We appreciate you giving us a try and sharing your experience with us. Your feedback h For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team