Jason H.
So far so good
So far so good. The team was responsive and helpful. Love the products so far but still testing it out. I'll be more in depth on my review up on my YouTube Channel SatinJase
Cupids is listed under Cosmetics & Makeup.
Cupids (cupids.com) has 1,376 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jason H.
So far so good. The team was responsive and helpful. Love the products so far but still testing it out. I'll be more in depth on my review up on my YouTube Channel SatinJase
Cole
The product I received, once I finally received it was excellent. I really like the fragrances and so does my lady. But the shipping was more than double what they said it was going to be. Although customer service did return my initial email assuring me that my product was on the way, I didn't get updated of its progress as much as I would have liked. Also there was a issue with the wording in my emails they said I was getting an older outdated product when I specifically had ordered the new one. They cleared that up it was a typo or an error or something but I got the correct product only after some confusion. So to summarize great product poor shipping and customer service was marginal.
Response from CupidsSep 21, 2026
Hi Cole, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re so glad to hear that you’re enjoying the product and fragrances, and that your lady enjoys them as well! We also appreciate you pointing out your experience with the shipping updates and the wording in our emails. We understand how helpful it is to have clear, consistent information throughout the delivery process. We’re glad we were able to clarify the information and that you received the correct product you ordered. We appreciate you giving us a try and sharing your experience with us. Your feedback h For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team
Michael M.
This stuff is for real. The women loved it, I kept getting questioned on what I was wearing.
Marcjon A.
Smells pretty good, and a little goes a long way. What makes it lose a star is the constant “secret” offers to be in a subscription based platform, which to me is not needed. Unless you are drowning yourself with the cologne on a weekly basis, a subscription supply is not warranted… at all.
Koa
Great cologne works wonders thanks
Lee H.
Bonus soap with order Plus two free small colognes on top of the new sample. Delivery and service spot on!!
cedrick T.
Fresh scents, long-lasting, with great top notes.
Parsons S.
I just made a purchase, and let me tell you-it was a wild ride. I expected a smooth transaction, but the site’s interface was clunky, and the checkout process felt like a maze. The product arrived on time, but the packaging was a joke-it looked like it had been thrown together in a hurry. The item itself was decent, but not worth the hassle. I’d give it a 3 out of 5 for the product, but the experience as a whole was a 2. Next time, I’ll stick to stores with better customer service.
Response from CupidsSep 21, 2026
Hi Parsons, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We appreciate you being open about what worked for you and where we can do better. We’re glad to hear your order arrived on time and that you found the product decent. We also hear your feedback about the website navigation, checkout experience, and packaging. These details matter, and your comments are helpful as we continue working to make every part of the customer journey smoother and more enjoyable. We appreciate you giving us a try and sharing your experience with us. Your feedback h For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team