CupidsReviews of cupids.com

Response from CupidsSep 25, 2026

Hi Wirya, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how concerning it can be to see additional charges while you’re still waiting for your original order to arrive, and we truly appreciate you bringing this to our attention. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 24, 2026

Hi Lukas, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We appreciate your positive note on the smooth delivery process, but we want every aspect of your purchase to meet your expectations. We understand your experience with the deodorant's texture and coverage fell short of what you needed for daily wear, and that the cologne's longevity and scent profile did not align with what you anticipated for its value. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsSep 24, 2026

Hi Constantinos, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how concerning it is to have placed an order, not yet received it, and then see another charge while you were already reaching out to cancel the subscription. We truly appreciate you bringing this to our attention. We want to make sure your concerns are properly addressed and that you receive clear information regarding both orders and the subscription. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team