CupidsReviews of cupids.com

Response from CupidsFeb 2, 2026

Hi Jason, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we're sorry to hear if you encountered issues regarding your order. We've checked and confirmed that your Order #866509 was delivered on December 20, 2025. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsFeb 17, 2026

Hi Andy, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsFeb 2, 2026

Hi Michael, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we're sorry to hear if you encountered issues with your order. We've checked and confirmed that your order was delivered on December 23, 2025. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsJan 29, 2026

Hi David, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We sincerely apologize for the mix-up with your second order and understand your concerns regarding the differences in color and scent. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team