CupidsReviews of cupids.com

Response from CupidsFeb 2, 2026

Hi David, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We also understand your concerns regarding the ordering process and the number of follow-up emails. We’re sorry for any confusion this may have caused. Your feedback is important to us, and we’re always looking for ways to improve the purchasing experience and our communication with customers. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from CupidsJan 29, 2026

Hi Ken, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand your concern and apologize if additional items were included when you were only expecting the original product. This was not our intention, and we appreciate you bringing it to our attention. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from CupidsJan 29, 2026

Hi John, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We sincerely apologize for the inconvenience caused by the responses, the issue with the spray bottle, the confusion regarding the promotion and charges, and your experience with our customer service. We understand how you've felt regarding this. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team