AgusMN
The perfume is OK but the company is sketchy
The perfume is OK. A bit too strong but it doesn't attract as it promises. The checkout proccess is the most surreal thing I've seen to this day. You have to watch a few very long videos & after each one you have to be alert to click on the right button because if you don't, another product gets added to the order. I almost canceled the order because it really looks like a scam. Also, the return policy, forget about it if you're from outside the US & if you want to return it, you have to pay for the process & they state that you'll get the money back if they determine the product is OK so you have a real chance to pay for not having the product nor your money if you return it.
Response from CupidsApr 2, 2026
Hi there, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re sorry to hear that the product and checkout experience did not meet your expectations. We understand your concerns regarding the scent strength, checkout process, and return policy, and we truly appreciate you bringing these to our attention. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team