Mark E.
Could be a scam
Check out was confusing. I accidentally checked out when I was not done shopping and ended up over ordering 5 bottles of the same cologne…. I ended up being charged $200. I requested to cancel so that I could reorder what I actually wanted. I was first offered discounts and adjusted orders, neither of which I wanted. After rejecting the offers, Cupid has gone radio silence. I even eventually just gave into one of the original offers and they’re still ghosts. Nobody answers a phone there. I continue to email them daily, hoping this will get somebody’s attention. I’m out ~$200 and no cologne. Could just be a scam for all I know. I would just avoid shopping with them.
Response from Cupid FragrancesJul 22, 2024
Hello Mark, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team



