Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesSep 19, 2024

Hi Tommy, Thank you for reaching out and sharing your experience. I’m sorry to hear that the fragrance hasn’t lasted as long as expected, and that you haven’t noticed the effects yet. If you believe you didn’t receive the Cupid 2.0 version, we’d love to look into that for you. Please feel free to contact our customer service team at [email protected] with your order details, and we’ll be happy to assist in making sure you receive the correct product. Thanks again for your feedback, and we’re here to help get things right! The Cupids Team

Response from Cupid FragrancesSep 19, 2024

Hi Richard, Thank you so much for sharing! We’re thrilled to hear that your wife loves the fragrance and that it lasts throughout the day. It’s always great to know when our customers are happy with their purchase. If you ever need anything or have more feedback, feel free to reach out. We appreciate your support! The Cupids Team

Response from Cupid FragrancesSep 19, 2024

Hi, Thank you for sharing your thoughts! We’re so glad to hear you’re enjoying the fragrance. Your suggestion for adding more pheromones is noted, and we love hearing ideas from our customers on how to make our products even better! If you have any other thoughts or questions, feel free to reach out. We appreciate your feedback and are always here to help! The Cupids Team

Response from Cupid FragrancesSep 19, 2024

Hi Keith, Thank you for your kind words about our fragrance! We’re thrilled to hear you love it and are receiving compliments—that’s what we love to hear! We do understand your concern about the cost, and we appreciate your feedback on that as well. We’re always looking for ways to improve our pricing and make sure customers feel they’re getting great value for their purchase. If you have any other thoughts or questions, feel free to reach out. We appreciate your support and are happy to have you as a valued customer! The Cupids Team

Response from Cupid FragrancesSep 19, 2024

Hi Barry, Thank you for taking the time to share your feedback. We’re sorry to hear that the fragrance didn’t meet your expectations, especially with its longevity. We understand how important it is for a scent to last throughout the day, and we appreciate your honest input. While the experience can vary from person to person, we’ll certainly take your comments into consideration as we work to improve our products. We want every customer to feel confident and satisfied with their purchase. If you have any other concerns or questions, please feel free to reach out. We value your feedback and are here to assist. The Cupids Team

Response from Cupid FragrancesSep 19, 2024

Hi Paul, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 19, 2024

Hi Kelly, We sincerely apologize for the frustration and lack of communication you've experienced regarding your son's order. This is not the level of service we aim to provide, and we completely understand your concerns. Please know that we are working to address this issue and will prioritize resolving your son's order and refund request. Could you kindly provide the order details once more? You can send the information to [email protected], and we will ensure that it’s handled promptly. Thank you for your patience, and we are committed to making this right for you. The Cupids Team

Response from Cupid FragrancesSep 18, 2024

Hi, Thank you for sharing your thoughts with us. We appreciate your honest feedback and understand that fragrance can be quite subjective. We're glad you found it acceptable, but we’re sorry to hear it didn’t meet your expectations and that it reminded you of older scents. Your input is valuable to us as we strive to improve our products. If you're looking for something more captivating, please feel free to reach out, and we can recommend other options that might better suit your preferences. Thank you for giving us a try, and we hope to have the opportunity to provide you with a fragrance that truly impresses you in the future! The Cupids Team