Cupid FragrancesReviews of cupidfragrances.com

Delivery took weeks, I had been auto-subscribed to the deodorant which is actually bad and crumbles. The parfum is okay

It took 2 months to recive my products . When buying directly from the website the purchasing process is confusing and wound up ordering 7 bottles and could not edit the order. I finally got the hypnosis 3.0 and lust 3.0 and Intamit 3.0 and now one even noticed or coment on the smell . Don't waist your time or money on this . The smell dosnt last long and doesn't smell high quality.

UPDATE 9/18/26: Cupid Fragrances replied to his review 90 days after I placed my order. As of their reply, I still have not received my refund (which is in the hundreds of dollars) although the product was returned to them over 60 days ago. All email communication has ceased and they are asking me for my information so they can "help" me. If they do not reply, my next step will be to report this to the Wisconsin Trade Commission for legal action. ⭐ 1 Star — Great Website. Great Marketing. Great Big Mistake. I was impressed by the Cupids Cologne website and their marketing; that was my first mistake. I was convinced by their 100% satisfaction guarantee; that was my second mistake. I placed my order on June 20, 2026; that was my third mistake. I originally wanted one bottle of Hypnosis 3.0 for $75. Pricey, but if it worked, I figured it was worth the price. Then I entered the upsell funnel. The website repeatedly pushed more products with no obvious way to decline. Instead of a normal DECLINE button, they use a tiny text link such as “No, move on please.” Frustrated, I basically accepted additional offers thinking I could cancel them during the review process. I was wrong. There was no review process. I ultimately ended up with about $400 of additional product before finding the way out. The products arrived quickly, but in a cheap USPS shipping bag with little protection. Fortunately, nothing was damaged. I liked the bottles and packaging, although the first bottle I opened had a broken sprayer. Because of the upsells, I now had four fragrances to try. I liked one. But all four had a major flaw: an extremely strong chemical odor immediately after spraying. It filled the room and lasted about 30 minutes before finally disappearing. I wouldn't go out wearing them until it dissipated. Afterward, one fragrance was pleasant to me; the others weren't. The scents did last a long time, but I observed no improvement in attraction or interaction, despite the company's claims. Then came the return. I contacted support and said I wanted to keep the one fragrance I liked and return the rest. Instead of providing the required return authorization, they repeatedly offered 10%, then 15%, to keep everything. I refused and requested the authorization again. Then—nothing. Crickets. My requests were ignored for weeks. The 30-day return window eventually expired while I was still trying to get authorization. I contacted my credit card provider, filing a chargeback for everything on the order, even the stuff I liked. Two days later, I suddenly received the return authorization. Coincidence? Internet backup holding up the replies from Cupids? You be the judge. I carefully packaged and returned the products. I provided the delivery confirmation to Cupids support asking when the refund would be delivered. The result? You guessed it. Radio silence. 2 days . . . no reply, let's give them some time. 5 days . . . hello, is anybody in there? 7 days . . . static. 10 days . . . crickets. After 11 days, I finally received an email telling me, "Good news. We received your return package." Now they say that the package had to be inspected before they would issue my refund. Nearly two months after my order, I'm still waiting. The product may work for some people. That simply wasn't my experience. My biggest problem is the customer service and return process. I went in expecting to spend $75. Instead, I spent hundreds more, had to initiate a chargeback to get a return authorization, and I'm still waiting for my refund. That's not what I expected from a company advertising a “100% satisfaction guarantee.” Even Congress moves faster than these guys.

I ordered a few bottles of cologne on 7/23/2026. I received a confirmation number and I waited for my order to arrive. At first they responded to me quickly, it is now 8/12/2026 and I have sent messages to this company and not only did I not receive the product, they have stopped replying to my emails. I bought $470 worth of product and not only have I not received anything, they are ignoring my emails that I keep sending to them. I’m not going to talk poorly about the product because I ordered it, but now they are completely ignoring me. I just want the product or my money returned to me. I do not think I am requesting anything that other people would expect the same as me. THE PRODUCT OR MY MONEY RETURNED.

I order two products, which then turned into 3 (for a total of 11 products as there are 3 bottles in each), which then some how ended up with 4 charges. I immediately emailed them back, and was told by the AI secretary (it says it's an AI secretary) that the product was already shipped and that once I received it, they could return it. Packages arrived, one broken, which spilled all over the other packages, and smelled horrible. I immediately emailed and asked for a replacement and sent them a picture. No response. Followed up again, No response. Sent another set of emails, with no responses. The website has no phone number, and no chat feature. Since then I have received multiple emails about discounts, (which I responded to again asking for a refund) with no response. I gave full warning of contacting my CC, and still no response!

Tried one of each of the new scents. Absolute scam. That's all you need to know.

Customer service is non-existent. I have reached out several times with no responses. I still have not received my order from 6/27.

a $39 dollar purchase turned into $400 after watching the videos about cupid cologne for me and how great the advertising made it to be. They withdrew 3 different withdraws from my account that added up to $400. I’ve reached out via email and they asked me to keep the charges and colognes they added on my account unknowingly and offered me a 30% online store credit. Obviously, they know they are scamming to say that to me. I asked for a full refund to my account and got nowhere with them online! I’m very disappointed with this fake scamming company. I will report them to my bank, I will report them to the better business bureau, & report them to all merchant services so they’re on the lookout for the marketing scamming video techniques!!!! - Adam