Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

1,225 approved reviews, newest moderated first

Jeremiah C.
Feb 20, 2025
If I could leave Zero Stars
If I could leave Zero Stars, I would. They are a bunch of con-artists that lie and cheat people out of their money. Once you ask for a refund, they start making up policies that are not in their refund policy at all (Yes I have read it in its entirety several times). I have been fighting with them for 4 to 5 months now trying to get a full refund as stated in their refund policy. EDIT: I Originally posted this review over a year ago and they are just now responding to it. Yes my "issue" has been resolved, but not after a lot of negative publicity and A LOT of them trying to lie about what their refund policy says. This should tell you A LOT about their company.
Response from Cupid FragrancesFeb 22, 2025
Hi Jeremiah, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Lee Michael E.
Feb 13, 2025
DON'T BUY OFF TIK TOC SHOP
I AM FROM THE UK IT REMINDS ME OF A PRODUCT CALLED BLUE FLUSH FOR THE TOILET LOL PLUS IT IS SELLING FOR 20 POUNDS AND THE PRICE IS NORMALLY 60 POUNDS AND AFTER DOING MY RESEARCH ONLINE MY BOX WAS DIFFERENT KNOW LOGO ON IT PLUS I BELIEVE IT IS A TOTAL DIFFERENT COLOR SO I DON'T THINK IT IS THE ORIGINAL ONE.
Response from Cupid FragrancesFeb 22, 2025
Hi Lee, We appreciate you sharing your feedback. We want to assure you that the only official places to purchase HYPNOSIS 2.0 are through our website (www.cupidfragrances.com), our official Amazon store, and TikTok Shop. If you received a product with different packaging or pricing from another source, it may not be an authentic CUPIDS product. We take counterfeits seriously and would love to look into this for you. Please reach out to us at [email protected] with your order details, and we’ll be happy to assist you. Thank you for bringing this to our attention, and we hope to clear this up for you soon! Best regards, The CUPIDS Team
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Trevor
Feb 10, 2025
THIS PRODUCT IS A SCAM
THIS PRODUCT IS A SCAM. COMES FROM CHINA, ITS A TOXIC BLEND OF POISON. DO NOT ORDER THIS PRODUCT. SAYS ITS AN AMERICIAN COMPANY...IT IS NOT. DANGER.
Response from Cupid FragrancesFeb 22, 2025
Hi Trevor, We take your concerns very seriously and want to assure you that CUPIDS is committed to providing high-quality, safe products to our customers. Our fragrances are carefully formulated with premium ingredients and undergo strict quality control measures. We understand the importance of transparency, and we want to clarify that while our products are manufactured in top-tier facilities, we are an independent brand dedicated to delivering excellence. If you have any specific concerns or would like more information about our ingredients or production process, please feel free to reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, Name) so we can locate your order and assist you further. We appreciate your feedback and the opportunity to address any misunderstandings. Best regards, The CUPIDS Team
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Lanre O.
Feb 8, 2025
This company was trying to fugazee me…
This company was trying to fugazee me on the product I haven’t bought. I wanted to choose 2 bottles with 1 free, which was $39.99 each. So I believe my total supposed to be $79.98 plus taxes and this raggedy company wanted to sididdie me out of $119.99. Thank God, through Jesus Christ that I checked the whole thing again. This company is ashydiddie. I’m heading to Amazon.
Response from Cupid FragrancesFeb 22, 2025
Hi Lanre, Thank you for sharing your concerns. We strive to provide clear and transparent pricing for all our customers, and we’re sorry for any confusion you experienced during checkout. Our promotions and discounts are always applied automatically, and we’d love to help clarify any discrepancies. If you have any questions or need assistance, please don’t hesitate to reach out to us at [email protected]. Kindly send us also the following information so we can locate your order and assist you further: Email: Phone number: Order number: Name: We’re happy to assist in any way we can. Best regards, The CUPIDS Team
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Jonathon S.
Feb 8, 2025
Infidelity is super cool bro.
Never bought your product nor will I. You people should be ashamed of your marketing. It is not a flex to promote and glorify that your product enthusiastically encourages people to cheat. Rot in pieces. -1 billion out of 1
Response from Cupid FragrancesFeb 22, 2025
Hi Jonathon, We appreciate you taking the time to share your thoughts. At CUPIDS, our goal has always been to create high-quality fragrances that enhance confidence and attraction in a positive and ethical way. We do not promote or encourage any behavior that goes against personal values or relationships. If there was something in our marketing that gave you the wrong impression, we sincerely apologize, as that is not our intention. We strive to focus on confidence, connection, and self-improvement. If you have any questions or concerns, we’re happy to chat—feel free to reach out at [email protected]. Best regards, The CUPIDS Team
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B D.
Feb 6, 2025
RIP OFF
Terrible colonge it doesn't last very long and you have to continuously apply. Not worth the hard earned money I paid.. also tried to return it with the sites 100% money back guarantee and no reply... DO NOT PURCHASE.
Response from Cupid FragrancesFeb 22, 2025
Hi B D, We’re sorry to hear that HYPNOSIS 2.0 didn’t meet your expectations. We strive to provide high-quality fragrances, and we understand how important longevity and value are to our customers. Regarding your return request, we sincerely apologize if you haven’t received a response. Our customer support team is always here to help, and we’d love to assist you with your concern. Please reach out to us at [email protected], and we’ll do our best to resolve this for you as soon as possible. Kindly send us also the following information (Email, Phone number, Order number, Name) so we can locate your order and assist you further. Your feedback is important to us, and we appreciate the opportunity to make things right. Looking forward to assisting you. Best regards, The CUPIDS Team
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Frank C.
Feb 6, 2025
I’ve been wearing this for a couple of…
I’ve been wearing this for a couple of days, and I’m in love. It’s fresh, but not overly sweet. There’s a soft warmth to it that makes it feel so comforting. Definitely a new favorite.
Response from Cupid FragrancesFeb 22, 2025
Hi Frank, We’re so happy to hear that you’re loving HYPNOSIS 2.0! That perfect mix of freshness and soft warmth is exactly what we aimed for, and we’re thrilled that it’s become a new favorite for you. Thank you for sharing your experience—we truly appreciate your support! If you ever have any questions or need anything, feel free to reach out. Enjoy your fragrance! Best regards, The CUPIDS Team
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Debbie M.
Feb 6, 2025
Horrible customer service
If I could give this company a negative number, I would. They are a total rip-off...horrible customer service. My husband kept trying to get out of their website & it kept ordering more bottles for us. When we realized what happened (within one hour of ordering), we called them & tried to order only one bottle but said that it was already packaged & was being sent out. Highly unlikely!! Now we have $300 worth of something that doesn't even have a scent. Stay away!!
Response from Cupid FragrancesFeb 22, 2025
Hi Debbie, We’re very sorry to hear about your experience, and we truly understand your frustration. Customer satisfaction is extremely important to us, and we never want anyone to feel this way about our brand. Regarding your order, we strive to process and ship items as quickly as possible, which may have been why it was already in progress when you reached out. However, we want to make this right for you. Please contact us at [email protected] so we can look into your order details and find a resolution that works for you. Kindly send us also the following information so we can locate your order and assist you further: Email: Phone number: Order number: Name We appreciate your feedback and the opportunity to improve our service. Looking forward to assisting you. Best regards, The CUPIDS Team
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