Gary -.
RIPOFF - updated
This company is a scam. I returned the product two months ago (they sent me a double order for twice the price!) and they've come up with every excuse to not honor their refund policy. There's still no promise to do so. This company is a total ripoff. Update 3/16/26 - the company did finally come through with my refund after several months harassing them and sm pressure like this. I wouldn't call the a scam, but their customer service is very poor
Response from Cupid FragrancesMar 27, 2025
Hi Gary, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team



