Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesOct 31, 2025

Hi Harry, Thank you for reaching out and for letting us know about your concern. We understand how you've felt not to receive your order, especially when there has been no update from Australia Post. Please rest assured that we’re here to assist you. We’ll look into the status of your order and work to resolve this for you as quickly as possible. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesOct 29, 2025

Hi Brandon, Thank you for reaching out and sharing your feedback. We sincerely apologize for the inconvenience you experienced with your recent order. We understand how you've felt and we truly appreciate your patience. Please be assured that we’ll review your concern about your order not being shipped yet. Our goal is to ensure you’re fully assisted and satisfied with your experience. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesOct 1, 2025

Hi David, Thank you for sharing your feedback with us. We truly value hearing from our customers as it helps us improve our products and services. We noticed your comment about Sex Panther by Odeòn and would like to better understand your concern. Could you please clarify or elaborate on your experience so that we can address it properly and provide the best possible assistance? For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Thank you for your patience and understanding. We look forward to your reply so we can help you further. Best regards, The CUPIDS Team

Response from Cupid FragrancesOct 1, 2025

Hi Jason, Thank you for taking the time to share such a thoughtful review of your experience with us. We’re glad to hear that your order arrived earlier than expected and that your wife found the scent to be pleasant. It’s also great to know that you appreciated the fact that the product was shipped directly from the USA. We truly value your honest feedback regarding both the product and your ordering experience. We understand how the 15-minute advertisement can be time-consuming, and your suggestion to make the process smoother is very helpful. Please know that we’ll be sharing this with our team for consideration as we continue to improve our website and overall customer experience. We’re delighted that you’re pleased overall and that we’ve earned a 4-star rating from you. Your support means a lot to us, and we hope the product meets your expectations once you’ve had the chance to use it personally. Thank you again for your feedback and for giving us the opportunity to serve you. Best regards, The CUPIDS Team

Response from Cupid FragrancesOct 1, 2025

Hi Ronan, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 25, 2025

Hi Ryan, Thank you for bringing this to our attention. We sincerely apologize for the issue you experienced with your bottle arriving damaged and only half full. We completely understand how you've felt, and we want to make it right for you. Rest assured, we will help you resolve this concern as quickly as possible. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Thank you for your patience and understanding. We look forward to your reply so we can help you further. Best regards, Thank CUPIDS Team

Response from Cupid FragrancesSep 25, 2025

Hi Randy, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 22, 2025

Hi Scott, Thank you for reaching out and sharing your experience with us. We truly regret to hear that the items you received did not meet your expectations, and we sincerely apologize if they caused any inconvenience. We want to reassure you that many of our customers have testified to the effectiveness of our products, and we continuously strive to provide both quality items and attentive service. That said, we completely understand how you've felt and take your feedback seriously. After reviewing our records, we were not able to locate an order under your name. Please know that we are committed to assisting you every step of the way. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Thank you for your patience and understanding. We look forward to your reply so we can help you further. Best regards, The CUPIDS Team