Cuddlesmeow is listed under Pet Stores.
Cuddlesmeow (cuddlesmeow.com) has 29 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Monics
Difficult to trace items; there are no updates and the tracking number was for 1 item and I ordered 5. But customer services reply within 5 minutes and are very helpful. So it is ok but not perfect. I am in Sweden, Europe.
Dissatisfied C.
items shipped out late and took an unreasonable length of time to arrive. When they finally arrived, the packaging was crushed and one food item was all in Chinese with no English labeling. It was also clear items were grossly overpriced for the amount provided. Cuddles Meow refused to pay return shipping costs despite its website claims of "money back guaranteed" and "trust is earned" Needless to say, they did not earn my trust.
Kat
Placed an order on 9/30 and have not received it. Website states the 2 items i ordered are shipped from the US warehouse however the tracking states it shipped from the Netherlands and hasn't updated since 10/16. I reached out to customer service for a refund because it is the 26th and still hasn't reached the US. I also pointed out it shouldn't even be coming from overseas because the website states it would ship from US warehouse. The response was it's still in transit and they were out of stock in the US so it shipped from overseas. Had I known that when I was ordering I would not have purchased. Very misleading and very disappointed. They said if I don't get it next week they'll refund but I don't even want it anymore and I'm certainly not giving this to my cats
Cathy N.
I ordered the Cat Grass Teething Stick in January and it took over 3 weeks to arrive. The date on the bag was 2023/10/18 which to me meant it had expired. The company claims that was the pack date. They smelled old and my cats had no interest at all in the sticks. Also, the log size was more for a dog than a cat being 3" long x 3/4" in diameter. Too big for a cat's mouth. The company would not let me return my order for being dissatisfied. Returns are only if the package was damaged.
Aira Fli D.
My cat teething toy from cuddles and meow came today! My cat was fascinated with it but he didn’t bite the long silvervine piece. He only bit the grassy ends. At least he won’t chew on books anymore! Something odd I noticed with the product is that it was shipped from China to the Netherlands to the USA. And the outer package was from the Netherlands and the inner was from China. Shipping is around $5 and original price is $9.97. Almost $10. The cost total for me was $15.92, including an optional $1.00 tip. Processing was a week and shipping took a little over 2 weeks. But it was worth the wait!
