Cuddlesmeow is listed under Pet Stores.
Cuddlesmeow (cuddlesmeow.com) has 29 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Christine L.
They would not honor their 30 day guarantee if your cat doesn’t love the cuddle mat. It’s taken me almost 2 months to try to get this resolved as my cat won’t have anything to do with the mat. Their responses were timely but they just sent me their return policy which doesn’t include the guarantee that they promote and advertise. To be continued…
MICHAEL
No to the quality I expected very cheap reminds me of foreign countries quality
Bob F.
I was scammed, paid for two items 40 dollars then just very scummy high delivery prices 50 dollars just for that. Plus I'm close to them. But when I bought it it took 2 months just to get here. When I contacted the support all they did was nothing actually but when my package arrived I just gotten shitty ass products not like it was advertised now I want my refund.
wazzabogh
Expensive products Long shipping I ordered 5 products, the only one my cats care about is a scratch mat, which was ordered by accident on the wrong size (the smallest) Contacted customer service, no return, no help at all I'll just order on amazon or any other website with a return policy which isn't completely non sense
Ella R.
It was misleading and took about 5 weeks to arrive for a comb. I could fly to Egypt and back 4 times in that amount of time. My cat had no interest and just walked away. It didn't even collect the loose fur and fleas!
Simon P.
Ordered from them over 2 weeks ago and still not had my delivery. Really poor service. I will not be using them again
Dissatisfied C.
items shipped out late and took an unreasonable length of time to arrive. When they finally arrived, the packaging was crushed and one food item was all in Chinese with no English labeling. It was also clear items were grossly overpriced for the amount provided. Cuddles Meow refused to pay return shipping costs despite its website claims of "money back guaranteed" and "trust is earned" Needless to say, they did not earn my trust.
Kat
Placed an order on 9/30 and have not received it. Website states the 2 items i ordered are shipped from the US warehouse however the tracking states it shipped from the Netherlands and hasn't updated since 10/16. I reached out to customer service for a refund because it is the 26th and still hasn't reached the US. I also pointed out it shouldn't even be coming from overseas because the website states it would ship from US warehouse. The response was it's still in transit and they were out of stock in the US so it shipped from overseas. Had I known that when I was ordering I would not have purchased. Very misleading and very disappointed. They said if I don't get it next week they'll refund but I don't even want it anymore and I'm certainly not giving this to my cats
