CubeBikReviews of cubebik.com

Response from CubeBikApr 15, 2025

Dear Diana, We’re so happy to hear that the plaque arrived in good condition and that you love it! We will share your feedback with our manufacturing team to explore the possibility of creating a thicker version in the future. Thank you for choosing us. We truly appreciate your support and look forward to the opportunity to serve you again. Wishing you all the best, CubeBik LLC.

Response from CubeBikNov 18, 2022

Hello Shannon Schmitz, We value your feedback and strive to provide you with the best possible customer experience. Regarding the production quality, we understand your dissatisfaction with the order and want to assure you that our Customer Happiness Team is reviewing this issue and will contact you soon for further assistance. Please respond to our support email and provide us with an image of the received product so that we can better understand the issue and assist you. Thank you for your understanding. Sincerely, CubeBik LLC.

Response from CubeBikMay 30, 2022

Hi Peter, We are deeply sorry for all the inconvenience caused. This is not the kind of experience we want you to have with us. Customers' satisfaction has always been our top priority. We understand your frustration with this situation and want to assure you that our Customer Happiness Team is reviewing this issue and contacting you soon for further support. We look forward to your generous understanding. Sincerely, CubeBik LLC

Response from CubeBikAug 17, 2021

Hi Katrina Zastera, We are deeply sorry for all the inconvenience this had caused. This is not the kind of experience we want you to have with us. Customers' satisfaction has always been our top priority. We understand your frustration with this situation. Our Customer Happiness Team has sent you an email for further support. According to our policy, we will surely replace a new product or offer a refund for you if our item is defective or doesn’t like what we committed. Since this is an unexpected situation, we look forward to your generous understanding. Sincerely, CubeBik LLC

Response from CubeBikNov 25, 2020

Hi Susie Ritchie! We are deeply sorry for all the inconvenience caused. This is not the kind of experience we want you to have with us. We would like to inform you that some raw products are made in the US, however, some are imported from several third-party countries such as China, Srilanka, Columbia,.. but all guaranteed to comply with high-quality standards. Also, all items are proudly printed and shipped from the US. Our team has sent an email to support your case, please kindly check your email and reply to us. Thank you very much! Sincerely Yours, CubeBik LLC

Response from CubeBikOct 8, 2020

Hi Galen! We are sorry our product didn't meet your expectation, also appreciate your feedback that helps us to improve our products in the future. Sincerely, CubeBik LLC.