CSC ServiceWorksReviews of cscsw.com

This app is crap! The public internet is very bad here. I used to be able to leave my son in the laundry, walk to my house, connect to my internet, and pay. Once the machine beeped, my son would push the start button and my laundry would start. Now, because you have to be right next to the machine, I can't do that anymore. So, I am forced to use the public internet, which is crap here! I have to stand next to the machine I want to use, only to have your app tell me that the machine isn't responding right now and to use another machine, but none of those machines are going to work since they are in the same laundry room using the same internet connection. As of right now, I have two machines loaded, but can't get them started and I am waiting for the manager to get home so she can restart the internet in the hopes that restarting the internet, might, maybe allow me to wash my clothes. I tried to leave feedback in the app and I typed up a lengthy response, but the Share Feedback button is still gray and won't let me push it.

Shawn and his team came in and did a great job and speedy job his crew is Cary, Channing and Shawn did an excellent job

CSC ServiceWorks provides horrible service at our building. Machines are constantly broken, and maintenance requests take forever. In many cases, tickets are marked "resolved" claiming a technician stopped by, even though the issue was never fixed. Completely unreliable and frustrating. Would NOT recommend at all.

Is your laundry process not stressful or frustrating enough for your taste? Do you like having to go through the worst scavenger hunt of your life every time you wash your clothes? Well then do I have the laundry service for you! Not only was figuring out how to put money on the card virtually impossible, because all provided websites, phone numbers, and apps DON’T WORK, but the system for adding funds is horrendous. Every time I want to add funds, I have to call, provide all of my card (both laundry and payment) information over the phone, and then wait for their system to load my new pin, which for whatever reason is single use. I’m moving to another building soon, and I’m most excited about never having to use this sorry excuse for a service ever again.

This laundry company is the worst! Their machines constantly break, rip clothes, leave clothes smelling musty from their machine. Poor maintenance, mildew build up. No maintenance once so ever. If you put in a tech support ticket don't expect that someone will come service the machine for at least a month, if not longer. Don't walk RUN the other way if you are thinking about getting machines from this company.

You can submit for a refund, but you’ll never get it. Absolute rip off, raised prices significantly for old, disgusting machines that break down constantly. Total trash, avoid them.

We decided to change companies for laundry services at our condominium complex. These people wouldn’t come and get there equipment. Finally, the HOA had there equipment put outdoors so the new company could come in. So, remember if you have CSW come in, getting rid of them might take legal action.

This company is horrible they took my money off my app and refuse to give it back I can prove they never refunded me and they’ve been screwing me around for over six months for my $40 that they stole. Plus the machines sucks they’re services is crappy they are only out to take peoples money and provides crappy service.