CS-Cart Multi-Vendor Marketplace PlatformReviews of cs-cart.com

We've been running our fashion marketplace, Wabrum.com, on CS-Cart Multi-Vendor since 2017, so this review comes from years of daily use, not a quick trial. The biggest strength is flexibility. We operate in Turkmenistan, where standard e-commerce assumptions often don't apply. CS-Cart gave us enough control to adapt. Over the years we've built our own add-ons for importing products from foreign marketplaces, connected Telegram bots for order notifications and delivery management, and customized the vendor workflow to fit how our sellers actually work. The codebase is readable, and the add-on and hook system makes this possible without constantly breaking the core. The vendor panel is practical. Sellers can manage their own products and orders, and the commission and payout tools cover what a multi-vendor model needs. Having a self-hosted, one-time-license platform instead of a monthly SaaS subscription was also important for us, both for cost and for control over our data. It isn't perfect. Upgrading between major versions takes real effort if you've customized a lot, so plan for it. The default themes feel dated and need work to look modern, especially on mobile. Some add-ons from the marketplace vary in quality, and certain advanced features require either paid modules or your own development. If you don't have a developer on hand, expect a steeper learning curve. Overall, for a team that is willing to invest some technical effort, CS-Cart Multi-Vendor is a reliable and cost-effective base for building a real marketplace. It has carried our business for years, and we'd choose it again.

What CS-Cart means by a “lifetime license” is a whole other story. We purchased a so-called “lifetime multivendor license” for over $6,000 to build our business on it. Then we realized that many important and useful features simply weren’t included and had to be purchased separately through third-party plugins at monthly rates. Support and updates end after one year (for a “lifetime” license!!!). You have to buy another add-on as an upgrade to receive security updates and new features. We’ve learned our lesson… and do not recommend this company.

cs-cart is a solid platform with lots of features, but any software is only as good as the support it offers. I purchased one months support, they changed their response time from 12 hours to 24 hours and rarely could make that. I raised a number of questions before the expiry of one month and they refused to address a number of questions or respond to why they weren't answering questions raised during the support period. Almost every modification I requested they said was to complicated to be included in the paid support. They have refused to fix important bugs, such as changes being made to product descriptions changing historical orders.

what ever you do, do not pay for and try this app. Legacy code and the will not refund your money. Its how they stay afloat on one off customers who run as fast as they sign up!

The software itself looks great and seems to perform well. However, we nearly purchased the so-called "lifetime" license before realising that it’s not truly a lifetime license. While you get access to the software, updates are only included for one year. After that, you’re required to purchase a separate updates package annually to keep the software current. Without these updates, the software will eventually become outdated, making the "lifetime" claim quite misleading.

We tried to build our business on cs cart multivendor. The license at that time cost us USD 7,000 - a “lifetime” license. As it turned out after a year, however, this only meant the license and use, not the upgrades or let alone support. Of course, you can call it that and talk it up, because the software has at least 2 major updates a year, which is why our license was effectively worth nothing after 2 years. Many functions have to be purchased separately for expensive money. Either with one-off prices or with subscription contracts. There are no important functions such as basic prices or discounts for multivendors. Some functions even simply disable other important functions, such as in our case the direct and individual payment method depending on the merchant. As a result, suddenly no more vouchers can be used. Blogs and URLS overlap on the storefront (marketplace) URLs, which is why they never really come up in google. The support starts arguing with you after several objections. All in all, it was an (expensive) experience. Unfortunately, we do not recommend it to others.

I am a website developer and owner of several platforms. A social network, an online magazine, and a digital distribution service. This platform does not meet the standards that one would expect in the current state of technological development of the internet. I made the decision to proceed with the development of my premium domain name. We have separated our trademarked brand into a Marketplace, distinct from our social network. The Marketplace also includes an online music store. Unfortunately, after signing up for the monthly service, I discovered that there were several issues. The functionality was severely lacking - there was no API or apps available. Additionally, there was no compatibility with services like Spotify or ecwid, which is a major inconvenience for our coffee shop and its products. To add products and maintain them, we would need to do it manually. There are ongoing issues with basic XML feeds and RSS feeds, causing them to consistently produce errors. Then, despite seeking assistance with technical support, they persist in imposing exorbitant fees for their services. Take a look at their website and examine the fees they require for support. It's disappointing that they expect payment for something that should be included when you're already paying for their service. Especially since our marketplace hasn't been launched yet and our $50,000,000 domain name, registered with the SEC, hasn't been connected. I dedicated four months to meticulously crafting policies, terms and conditions, and transforming the generic language of the platform into a more user-friendly and standard format for a Marketplace service. We are discussing a significant amount of money spent on labor. Given that this was an online account, it is important to note the distinction between paid premium services like Amazon and eBay, and regular business accounts. If you choose to downgrade or suspend the account, there will be a noticeable difference. Amazon does not delete your information or close your account after 30 days. It is expected and considered reasonable that, given the importance of this account and the valuable information it holds for our company and Marketplace, we should have saved this vital information in order to upgrade to the on-premise plans. This indicates a violation of valuable information and trade secrets.

As a CS-Cart user since 2008, I can testify to the excellence of this e-commerce platform. My four websites - RobesChinoises.fr, Sarouel.fr, LeJade.fr and MesKimonos.fr - all run on CS-Cart, and the oldest has done so without interruption for over 16 years. Constant evolution CS-Cart is constantly improving, like a fine French wine that improves with age. Each update brings its share of improvements and new features, making the platform ever more powerful and adapted to the needs of modern online commerce. Performance and versatility One of CS-Cart's major assets is its ability to operate effectively in a variety of environments. Whether on shared hosting or a dedicated server, CS-Cart delivers outstanding performance. Of course, it is on a dedicated server that the platform reveals its full potential. Ease of use Day-to-day use of CS-Cart is disconcertingly simple. The intuitive interface makes it easy to manage all aspects of your online shop, even for less experienced users. Superiority over the competition Compared with its real competitors, particularly Prestashop, CS-Cart stands out for its exceptional performance. The benchmarks speak for themselves. A considerable advantage is that even the most advanced features are included as standard, eliminating the need to buy expensive additional plugins. Data management made easy The data import and export options are a real strength of CS-Cart. Simple, fast and efficient, they stand in stark contrast to the complexity found on other platforms such as Prestashop. Hassle-free updates and advanced features Unlike some competitors who deliver 'bare-bones' platforms or platforms with few essential features, CS-Cart comes with a plethora of advanced options right out of the box. This wealth of functionality, which is missing from the competition, greatly simplifies the updating process. With CS-Cart, updates are child's play. They run smoothly, preserving the integrity of your shop and all its advanced features. This all-in-one approach not only facilitates maintenance, but also ensures remarkable consistency and stability over the long term. A Choice Without Regret To sum up, I bless the day in 2008 when I acquired my first CS-Cart licence. Sixteen years later, I'm still just as happy about it. It's an investment that has more than proved its worth over time, offering the stability, performance and scalability that are essential to the success of my online businesses. For any e-commerce entrepreneur looking for a reliable, high-performance and scalable solution, I recommend CS-Cart without the slightest hesitation.