Alyssa
Terrible experience
Initially, I loved this site. I deposited a good bit of money, here and there, and had almost instant withdrawals to my crypto wallet. HOWEVER, last week, I won $99 on a free chip. I requested a withdrawal and here it is, a week later, and my request is still not approved. I have reached out to them several times and get different answers almost every time. The last time was this morning and this time they wanted to verify my account info. I gave them all the info they already had and was told it will be another 72 hours for it to be reviewed and that I HAD TO GET BACK TO THEM TO FOLLOW UP. Not to mention this entire week I was supposed to have free spins each day from depositing to my account previously (a promotion they have right now) and I have lost all the free spins because you can’t use coupons when you have an active withdrawal. Almost feels like they intentionally want you to lose the free spins!! I will not be putting my money back into this site again. They can keep the $99. I never got the withdrawal. I ended up canceling and trying again. I waited and waited and still nothing. So I just said forget it and made a few big bet spins to waste the money. Figured I wouldn’t be getting it anyways. 🤷🏻♀️
Response from Crypto Loko CasinoMar 24, 2023
Greetings Alyssa, we're sorry to hear you're having issues. We would love the opportunity to review your account and see if we can assist. Please respond to our request for additional information, it will allow us to locate the account and help if we can! All our best, -Your Loko




