Khumo M.
After writing a very positive review about this casino, my perception has changed
I requested a withdrawal of $50 on Thursday and Friday morning my withdrawal was approved and the funds were removed from my account but I didnt recieve any funds which is odd because from my experience if the funds are removed from my account it means they should appear in my bitcoin wallet but they didnt. So I requested to chat with an agent which I was told it takes 7 to 10 DAYS for me to recieve my funds and yet the funds are removed from the account and this casino has never taken more than hours to pay. I spoke to two more agents and one said they will take 72 hrs to appear in my account but I still haven't recieved any funds and worst of all I still don't know where my funds are because they are not in my account or in my wallet. Though I was a bit skeptic I ended up getting paid after the weekend perhaps I'd suggest withdrawal via coindraw as i was informed its more effecient, Thanks anyway.
Response from Crypto Loko CasinoMay 15, 2023
UPDATE: Greetings Khumo, we were able to locate your account and it appears that you are now paid in full as of the 15th. Genuine apologies for the delay, if qualified we highly suggest using our automated Coindraw system. Coindraw removes much of the human element from the withdrawal process and generally results in much faster payouts, if you have further issues please let us know, we are here to help! All our best, -Your Loko Greetings Khumo, sorry to hear you're having issues. Please respond to our request for further information, it will allow us to locate and review your account. If there is something we can do to help we are all over it! All our best, -Your Loko




