Crypto Loko CasinoReviews of cryptoloko.com

Response from Crypto Loko CasinoJul 19, 2023

Hey Crystal! We had a look and we can see you were paid in full shortly after confirming your Bitcoin account, hope you're enjoying that cash! Best, -Your Loko Greetings Crystal, nice to hear from you. Thank you for providing your username so we could locate and review your account. We can see that you had previously requested and withdrawn through our automated Coindraw withdrawal system and were paid out shortly (minutes) after the request via Bitcoin. We would highly suggest using the Coindraw system whenever possible as it generally results in MUCH MUCH faster payouts. Bitcoin has been requested as the method of payment in the current case, this is a manual process which takes more time as actual humans are involved. We should be able to assist however, if you could kindly go to customer service and confirm your Bitcoin account (as it's been several months since your last Bitcoin update) then inform us here we will be happy to do what we can to expedite the process for you. Best wishes, -Your Loko

Response from Crypto Loko CasinoJul 18, 2023

Greetings John, thanks for letting us know and giving us your username so we could locate your account. We had a look and some additional documentation is required to verify your account before the withdrawal can be reviewed. Please contact our service department via live chat and they should be able to walk you through the necessaries. If you have further issues please let us know. Best wishes, -Your Loko

Response from Crypto Loko CasinoJul 20, 2023

Greetings MG, sorry for the delay. Not sure how we missed this review! Thanks for providing your username, it allowed us to locate and review your account. The free chip in play at the time of the win came with a $50 maximum cashout, the amount transferred was the $50 winnings from the bonus plus $7 refund of your account confirmation deposit. We hope this clarifies things for you and you enjoy that free cash! Best, -Your Loko

Response from Crypto Loko CasinoJul 12, 2023

Greetings Gebdhejh, thanks for providing your username so we could locate you in the system. We've reviewed the situation and we can see that the withdrawal was denied because you signed up for and played free chips in multiple accounts. According to the terms and conditions of the casino only one account per player or household is allowed and only one free chip is eligible for withdrawal between cash deposits, in this case you have several accounts and played several consecutive free chips with no deposit until after you won to confirm the account. Wish we had better news for you but our audit proves that the withdrawals department was justified in denying your request. Your confirmation deposit was refunded on the 5th of July when the withdrawal request was denied. Best wishes, -Your Loko

Response from Crypto Loko CasinoJul 4, 2023

Hey Erik, thanks so much for reaching out to us and providing your username so we can locate you in the system. We will see what we can do to assist. Best wishes, -Your Loko

Response from Crypto Loko CasinoJul 4, 2023

Greetings Iris, we need to have a look at your account and see what the issue is. Please respond to our request for further information, it will allow us to locate and review your account. If we can help we will! Best wishes, -Your Loko