CruiseCheap.comReviews of cruisecheap.com

While the error probably could have been avoided or resolved at the initial point of contact, mistakes happen and it is the resolution that matters. By the time the issue had made it to Toni Glerum in their customer commitment team it had become quite convoluted yet she showed integrity and interest, and remained factual and solution orientated. The issue has been resolved to my satisfaction and we are currently looking at booking another cruise and will use their services again. Even if in the unlikely event we encountered the same problem, I would rest assured knowing it would be managed appropriately. Toni, thank you again. You are a credit to your organization.

Great service. Professional and courtesy staff.

We are very very satisfied with service all thru the years with our agent Jackie Shoemaker.Pleasant,knowledgeble and always on top of things we needed.Been Cruising for years and she always make so wonderful each time.

Prices are good but answering email communications is not timely. Been three business days and no response. Don’t feel valued.

Kathy Sussman is very good, but CruiseCheap wont give us a bottle of wine for the cabin even tho we are excellent repeat customers. The company is certainly behaving cheaply.