Cruise.comReviews of cruise.com

Booking a cruise can be complicated. Cruise.com has booked many cruises for us over the years, and their follow-through service is one of the main reasons we keep coming back to them. For our most recent booking (March 2015 for a fall cruise), our travel agent Clifford Newman tackled more challenges than usual, as we were using cruise line future cruise certificates for partial payment. Clifford's persistence contacting the cruise line and ensuring credit made a significant difference in our total cost. Also, we appreciated that Clifford responded very quickly to our emailed requests for status regarding desired optional arrangements. He ultimately succeeded in resolving all issues in less than a month after initial booking--and well before final payment was due.

This is my third time booking cruises with cruise.com and my cruise planner Victoria Soto-Wyatt has each time gone above and beyond any other cruise planner that I have worked with in my 15 previous cruises. Victoria is friendly, knowledgeable and professional. She tells you exactly what is good and bad about each ship and guides you in not only selecting the best incentives but also the best cabin and the best price. This lady really knows her job! I do a lot of research when booking a cruise and cruise.com has always given me the best price around. I highly recommend cruise.com and cruise planner Victoria Soto-Wyatt to anyone interested in cruising.

I have booked several cruises through cruise.com. Each one was exactly as advertised.....no surprises at the time of the cruise or after. I have dealt with several cruise.com travel agents and received excellent information and service. If I had questions, they were happy to help me. On a recent cruise I had a "guarantee" cabin. When the cabin was assigned, cruise.com assisted me in changing my cabin assignment. They got me changed from starboard to port. It was important to me. Thanks for great service, helpful agents, great prices, and convenient hours. I'll be back soon to book another cruise.

The lady that booked my cruise was excellent.

Rachel Krieger in the Los Angeles CA area of Cruise.com office was great to work with. She helped us book our 15 day cruise to Hawaii and Ensenada Mexico. She was able to find on-board credits for booking plus veteran status. Our complementary meal and champagne added to our wedding anniversary celebration. Our balcony rooms were fabulous. We have just booked a Disney cruise with Disney World vacation in one package for our entire family. Rachel secured the balcony rooms we requested and was able to save us money with the cruise.com pricing compared to Disney, Costco, and other agents. Can't say enough about cruise.com and know that before this Disney cruise sails that she will add any perks (on-board credits, complimentary meals, upgrades etc.) as they come up.

We have used Cruise.com since 2007 for booking our cruises. We have never had a problem and will continue to use our agent, Amadea Burden to book in the future. Always get the best stateroom and the best price. Don't hesitate to book with cruise.com.

I have booked 3x on Cruise.com. Each time the price was basically identical to Royal Caribbean or Priceline but Cruise.com had better offers for on board cabin credits, easier deposits and payment options...the others you basically paid in full when booking. The representative was always very helpful and knowledgeable and not pushy to sell additional products. Their website is very easy to navigate but the onboard pics are a bit outdated.

I booked a RCCL cruise a couple weeks ago and was very satisfied with Cruise.com. RCCL ran a tax free weekend special this past weekend that included port fees and taxes. I called Cruise.com to see if I could get my booking changed to reduce the cost of my reservation. Cruise.com contacted RCCL and worked through the process of cancelling and rebooking. I was very pleased with the prompt service by the Cruise.com agent. Again, Cruise.com saved me money and were extremely efficient.