Cruise.comReviews of cruise.com

I have had 23 cruises through Cruise .com-they are excellent at what they do. Many of these people who have complaints surely are people who do not look at the fine print, which really isn't all that fine-it's straight forward on their website where they list the prices and incentives which you have to read before making a quick decision. Everything they have promised me, that they would do, has always been carried out on their part and put in writing on my invoice.I will always look to cruise.com first when looking to book future cruises.

Booked with Cruise.Com. Save over $1000 if I had booked with the cruise line. After I got my confirmation email from Cruise.Com my reservation information and $100 OBC was listed in my cruise line account. Also, I get $150 back when I am done with the cruise. I guess all the bad reviews are one offs. I only saw a total of 190 bad reviews on the internet. Nobody ever posts good reviews. I am sure Cruise.Com has successfully booked over thousands upon thousands of cruise since they have been in business.

I recently booked a Viking River cruise with Cruise.com and so far so good. The customer service has been phenomenal. Hannah, my original agent even came into the office on her day off to book my cruise.

I have used this site to book three cruises. Each time the transactions were handled completely an professionally. Also, each time I needed to amend a reservation, ask questions, or anything else my emails were answered within 48 hours without fail. Also, on the last two cruises we received an additional $50 OBC as a nice way of saying "Thank You" for our business. I'll never book directly through a cruise line again!

Cruise.com associates almost ALWAYS answer the phone with a live, friendly and helpful tone. I've booked three cruises through them so far and have received bonuses ($50 credit from cruise.com on top of the credit provided by RCL for one cruise) as well as great service EVERY SINGLE TIME. I would NEVER use a third party to book vacations normally due to the outrageous fees they charge as opposed to booking direct (hotels.com - I'm looking at you); but cruise.com is the golden exception to this rule!

Ur rep couldn't have been more efficient or nicer! Have used them before and has always been an excellent experience!

The representative I spoke with about a problem was able to correct the error on our booking within a couple of hours.

Excellent, one of the finest interactions I have experienced. Each and every detail was explained and I can say through my experience, what they explain WILL be in affect. Many thanks to all of your staff.