Cruise.com Reviews | Read Customer Reviews of cruise.com

Cruise.comReviews of cruise.com

3.2304 reviews
Travel Agencies
255 E. Dania Beach Blvd., Dania Beach, Florida

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Cruise.com

About Cruise.com

Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cruises to 100+ day world voyages. A variety of tools are available on www.cruise.com including comprehensive itineraries, ship information, cruise videos and virtual lectures to aid in planning your cruise vacation. Cruise.com is in receipt of a number of awards including Norwegian Cruise Line’s Elite President’s Travel Partner of the Year, Royal Caribbean's ‘Online Agency of the Year’ by Royal Caribbean Cruise Lines, ‘Partner of the Year’ Eastern Region by Carnival Cruise Line, MSC Cruise's 'Online Agency of the Year', and Vacation.com ‘Travel Agency of the Year’.

Cruise.com (cruise.com) has 304 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Website: cruise.com
Category: Travel Agencies
Location: Dania Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cruise.com reviews

Showing 139 reviews with 5 stars · Clear filters

ROBERT F.
Mar 20, 2015
YOUR COMPANY IS GREAT AND MOST EFFICIENT.
You gave to my wife and i a good, honest deal with great discounts and honest evaluation of our needs. Thank you
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Joel V.
Mar 20, 2015
cruise.com is #1!!
I have booked 7 cruises with cruise.com and they offer the best in customer service and incentives. Never disappointed!
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Tommy C.
Mar 20, 2015
Quick and easy
Web site are user friendly. Never gave me any problems on my booking. Always find good deals
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Sylvie R.
Mar 20, 2015
What awonderful experience with Cruise.com
Fantastic, the reservation and registration was very quick and I had all the info required. Thanks again
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donna G.
Mar 20, 2015
The ease of booking a cruise with Cruise.com
I have booked several cruises with Cruise.com. It is so easy and the client specialists work with you every step of the way to make your cruise an enjoyable vacation. I also like that they offer a discount on the excursions. They offer more than any other company that I am aware of.
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Harvey F.
Mar 20, 2015
Used them for many years
Great to deal with.
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Christopher W.
Mar 20, 2015
Excellent service
I've booked several cruises through cruise.com and have received a great price and service every time. This time I had more interaction with customer service. After working with many companies' poor customer service over the years, it was nice to work with someone who was friendly, professional, and not working off a script. Dealing with Kelly Williams was a very pleasant experience. She was extremely patient when we talked to her multiple times about our cruise. I would definitely attempt to work with her again when booking my next cruise.
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David B.
Mar 20, 2015
Excellent Experience
This is the fifth or sixth booking that we have made on cruise.com, and we keep coming back because of their great service. The representatives are always helpful and efficient too. We can be sure that we are getting a competitive price and cruise.com will go to bat for us if the price should drop or if more perks are added later. I would highly recommend cruise.com.
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