Cruise.com Reviews | Read Customer Reviews of cruise.com

Cruise.comReviews of cruise.com

3.2304 reviews
Travel Agencies
255 E. Dania Beach Blvd., Dania Beach, Florida

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Cruise.com

About Cruise.com

Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cruises to 100+ day world voyages. A variety of tools are available on www.cruise.com including comprehensive itineraries, ship information, cruise videos and virtual lectures to aid in planning your cruise vacation. Cruise.com is in receipt of a number of awards including Norwegian Cruise Line’s Elite President’s Travel Partner of the Year, Royal Caribbean's ‘Online Agency of the Year’ by Royal Caribbean Cruise Lines, ‘Partner of the Year’ Eastern Region by Carnival Cruise Line, MSC Cruise's 'Online Agency of the Year', and Vacation.com ‘Travel Agency of the Year’.

Cruise.com (cruise.com) has 304 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Website: cruise.com
Category: Travel Agencies
Location: Dania Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cruise.com reviews

Showing 139 reviews with 5 stars · Clear filters

Ana Maria G.
Mar 21, 2015
eXCELLENT SERVICE
Very good agents specially on the last two cruises booked with Edison Negron.
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Richard H.
Mar 21, 2015
Cruise Vacation
Victoria was awesome. She helped us plan our cruise for summertime. She took the time to go over all the deckplans, cabins and pricing on multiple ships. We found the one and booked it. Then our dates changed and we had to search for another cruise. We had to do everything all over again and Victoria was awesome again. It was really great to find a company that actually took the time to help us and answer all the questions we had. I will use cruise.com for now on. They were even better than AAA. Thanks again to Victoria.
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Pastor M.
Mar 21, 2015
Easy as 1 2 3
You are not only the best website on the market, you are easy to use, and also have the best prices " You are the best " THANKS CRUISE.COM
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Craig L.
Mar 21, 2015
CRUISING WITHOUT STRESS
We were very apprehensive at our age (68 & 66) to go out of our confort zone, but our agent put our fears at ease and answered all our concerns. Very professional and knowledgeable people.
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Matthew J.
Mar 21, 2015
Best Cruise booking website out there.
Originally I started using Cruise.com 6 years ago just for searching but soon realized their prices and offers are better than the cruise line themselves. The agents are much more knowledgeable and helpful than the "order takers" who work the cruise lines and they are always available to make changes when I need them. I have now booked over 15 cruises with Cruise.com and have never had a single issue or complaint.
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DARCY T.
Mar 21, 2015
Love cruise.com
Easy to work with and gives small incentives over the cruise line to make it worth using a third party. I have had excellent service from the folks at cruise.com.
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Stevan U.
Mar 21, 2015
Great Company to Book Cruises!
We have used Cruise.com on several occasions and they are great! Their app is easy to use and I really like their web site. Highly recommend Cruise.com.
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Bob D.
Mar 21, 2015
Outstanding assistance for our Eastern Med cruise
Sheri Portalatin was outstanding. She provided professional and timely assistance to find the best price for our cruise.
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