Crua OutdoorsReviews of cruaoutdoors.com

Jesse has proven a capable and effective communicator and issue resolution rep. It is unique to find a person today who is prompt effective polite concerned and so well rounded in targeting an effective conclusion to a series of consumer errors. I can recommend Jesse for advancement in the sales marketing and customer relations areas. Thank you Crua it is so good to find your excellence goes well beyond innovation in product. Best regards, One Happy Camper

I was having some issues with a discount code and Jesse worked with me to get my order processed. He was very helpful and made my experience pleasant.

Ultra-fast response time and problem-solving. My issue was particularly time-sensitive. Cura understood that and dealt with the issue right away. Excellent job thanks!

Spoke to Jesse today, fantastic as we broke communication for a few days. Problems with my bivi tent but sorted out a solution for now. Hes really fast with replies and cares about the Crua products as we went in-depth to problem-shoot possible causes.

Excellent customer service. Jesse went above and beyond to help me complete my order. Prompt, kind, and knowledgeable. I’m so glad Crua has this quality of customer service.

Timely and helpful … required replacement part identified and ordered with ease

During a trip to Spain we experienced a problem with our tent, I contacted Crua and left a message. Very promptly Viki returned our call and as we had taken several photograph we were able to supply Crua with a resource for the problem. Viki once again contacted us in a timely manner with a resolution to the situation and we agreed to help further for Crua to understand the problem. Viki has been amazing, she was efficient and had empathy for out predicament and was able to put at ease with a satisfactory outcome. Viki is an asset to Crua for her great aftersales care and we felt like valued customers throughout the process of resolution, she was friendly, polite and very helpful. As a company, Crua, have developed some great equipment to enhance an outdoor lifestyle whilst putting customer service at a high level of importance to them, this is a rare commodity nowadays and it has been refreshing to experience being a valued customer. I absolutely have no reservations in not only recommending Crua products but also commend them on their staff and attitude towards ongoing customer care and I will be committed to their products and an adversary to their constant improvements and innovations to equipment they provide. Thank you Viki for your outstanding care towards us.

I had so many questions and Jesse was quick to answer all of them and with a sense of humor! Anyone looking to do business with people who are patient and care that you are happy this is the company to purchase from