Crua OutdoorsReviews of cruaoutdoors.com

I ended up with this purchase due to a shipment that arrived that I did not order, it was part of another quality control issue I was working on. Most companies would eat such a mistake, especially since I was the one who called them, they had no idea it had occurred. They of course did not, they wanted me to go through the hassle of receiving a shipping label from them and trekking down to UPS to send it back. not much of a reward be doing the right thing. I am by nature a good person so I could not allow them to send me an item which they did not intend to. Since I did not want to go through the hassle of doing errands because of their mistake I offered to buy the product and asked for a discount, I really have no need or desire for the item and will be giving it away. They did offer a small discount 15% which was nice, but not considering the hassle they wanted to put me through. My only concern with doing business with the company is I have to wonder if average customer service is the norm, or if they are just so backlogged they really need as much product as they have on hand.

Check out was very quick and easy and I received my confirmation email in a timely mannered Thank you

CRUA OUTDOORS is a young innovative company that is applying innovative advances in the world of outdoor camping. I am following all your new products and putting them into practice. I like the results.

CRUA has surpassed all my customer service expectations, with their people taking the extra mile to help me out with a replacement when my situation (travelling in remote areas) didn't make things easy at all. They delivered on their promise and earned my full trust and recommendation!

Awesome smooth transaction. I can't wait to start using the hammock.

Excellent bit of gear. I backed the Crua Koala on Kickstarter, and despite the delays of American governmental shutdown, I got the best hammock I've ever owned. Excellent material, the hammock holds both me and my wife closely. It's excellent for an outdoors trip where you want to be warm and dry up off the ground. It's excellent for a rainy day in the back yard reading under the tarp to the sound of the rain falling. With the insulating blanket below the hammock and a blanket In the hammock, it's warm and cozy, and still has pockets for snacks and a line to hang a reading light. The ONLY downside is for the back country people; it's a LOT of hammock. It's going to be a bit bigger and a bit heavier than similar models, but the tarp fully covers it, the hammock is bigger and wider, and comes with the bug fly built in. Is it more weight? Yes. Is it worth it? If you're not going a lot of miles every day carrying it, YES. I would say it's worth it even if you're in the Infantry carrying a full combat load for an M-60 in your pack, if you're going somewhere with trees, bring this with you. It's worth the added weight.

I found the website esay to navigate and was able to find the product I was purchasing with little fuss. Pre purchase queries dealt with in a professional and speedy manner. Overall I would highly recommend this site and will definitely be back for future purchases.

Excellent products and service.