Crua OutdoorsReviews of cruaoutdoors.com

I ordered the Combo Maxx tent after doing a lot of research on it and was excited to use it this summer. Because of shipping delays, I did not receive it until four months later. During this time, my emails were always responded to whether they had new information to give me or not. After I finally received my tent and used it - I was amazed. Everything I had heard about the Crua products was true. The construction and materials are of the highest quality and all the small details have been thought out. After I shared with Crua how much I loved the tent, but was frustrated with my long wait, they did what it took to make me happy. I highly recommend Crua not only for their products, but their customer service as well.

Crua responded immediately to my overcharge on customs dues. They offered to reimburse me ,no questions asked. To be honest..this was caused by that cargo ship going aground...many companies had issues! Well thank-you Crua! I appreciate the service...and LOVE the products!!

I’ve been waiting on my order for months now. I order a crua tri back in mid July. The expectation was for the tent to be shipped in august, but received no update on my order until late August mentioning the delay is due to a quarantine in the area of where the poles are manufactured. I just received a call the following week confirming the tent is all ready to go and will be expedited to me directly from the manufacture that week but when emailed from the customer service in Ireland the following day, they said it will be an additional two weeks. I was excited to hear it’s on its way, but my hopes were too high I presume. If you’re planning a trip for colder weather, I would not plan until the tent has arrived. The communication seems to come from two different sources so there must be a disconnect somewhere regarding timeline/ expectations on ETA.

Super quality tent & cocoon! Can't wait to try it!

This hammock is high quality and I'm sure it will last on many camping trips. They've really worked out the kinks since the first model. I had some issues with the first model so Crua sent me a free hammock to replace it! The customer service was friendly, quick to respond and helpful. I love my new hammock so much that I bought one for my dad for his birthday. We're both avid hammockers and he loves the hammock as much as I do. Happy hanging!

We became nomads for 9 weeks this summer living out of our CruaTri extreme weather tent. This tent keeps you dry, warm and comfortable through any weather. This product is a clear standout from the others and we always get asked about where it is made. We do our best to get you business. We especially enjoy the patio. Nothing beats sipping a cold one on the Crua patio after mountain biking!

Love the product, my 3rd purchase from Crua. Innovative and quality construction. Wish they would use a different shipping company for Canada as the one used cost an additional $100 over what other options would cost.

Took forever to receive had to contact PayPal