Crowd StreetReviews of crowdstreet.com

Response from Crowd StreetOct 13, 2021

Hi Donald, Thanks for providing this feedback on participating in oversubscribed and high demand deals. While some offerings can become rapidly filled, each investor's offer receives a timestamp as soon as they have completed their documents, and CrowdStreet allows these investors to access funding instructions in that order. If the offering becomes oversubscribed, investors who do not complete their documents promptly will be moved to a waitlist, while the investors who have completed documents have the opportunity to fund. Ultimately not all investors who submit offers will be able to invest in an offering that is oversubscribed. Investments are finalized on a first-to-fund basis from among the offers where investors completed documents soonest. For more information on participating in high-demand deals and an overview of the oversubscription process, please see these FAQs: https://crwd.st/HighDemandDeals & https://crwd.st/FAQ-Oversubscription We also regularly share user feedback with our Customer Experience team to assess how we can improve upon the existing offer process, so we value the insights that you shared with us here. If you have additional thoughts or concerns, please feel free to email us at [email protected], and we’ll be happy to assist. Thanks again, CrowdStreet Customer Relations

Response from Crowd StreetAug 10, 2021

Hi Barry, We appreciate your feedback! It’s great to hear that you have found value in the investment opportunities on our platform, and we’re sorry that there have been some bumps along the road. We acknowledge that our team has struggled in the past to meet investor expectations for response times, but we’re happy to share that the team has grown substantially in the past six months. We realize this doesn’t change your past experiences with us, but please know that we’re listening to customer feedback such as yours, and we’re actively working to address these concerns. Thanks again for your review, Barry, and if we can be of any assistance, please email [email protected] or visit our Help Center here: https://crwd.st/HelpCenter Regards, CrowdStreet Customer Relations

Response from Crowd StreetJan 11, 2022

Hello, We appreciate your review, Chris! We’re glad that you have found value in our platform, and we acknowledge your feedback in regards to providing more proactive communication for certain deals. As a direct-to-consumer model, the tools at our disposal are limited in terms of influencing sponsor behavior, however, we are continuously reviewing our processes and trying to improve our leverage. In addition to our existing review processes, our Investments team's scope is expanding to include the full lifecycle of the asset. Doing so will give us increased visibility as well as leverage with sponsors, allowing us to set even stricter requirements for reporting compliance during the review process. This doesn’t change the risk inherent in investing, but we do believe it will help increase sponsor accountability. We hope this explains things a bit more, and if we can assist you in any way, please let us know by emailing [email protected]. You can also access our Help Center at any time by visiting: https://crwd.st/HelpCenter Regards, CrowdStreet Customer Relations

Response from Crowd StreetAug 13, 2021

Hi James, Thanks for your feedback, and we’re sorry that we’ve missed the mark when it comes to sponsor communication. We acknowledge these concerns, and our team is working to improve the experience. As a direct-to-consumer model, the tools at our disposal to influence poor performing sponsors—beyond barring them from the Marketplace—are limited. We are, however, making changes in how we operate to increase our leverage. In addition to our multi-step and on-going diligence and review processes, our Investments team's scope is expanding to include the full lifecycle of the asset. Doing so will give us increased visibility as well as leverage with sponsors, allowing us to set even stricter requirements for reporting compliance during the review process. This doesn’t change the risk inherent in investing, but we do believe it will help increase sponsor accountability. Thanks again for your review, and please don’t hesitate to reach out to us at [email protected] if we can be of any assistance. Regards, CrowdStreet Customer Relations